Station Manager

Station Manager role at JD.COM

JD.com (NASDAQ : JD, HKEX : 9618), also known as JINGDONG, is a leading technology and service provider with a core focus on supply chain. Ranked 47th on the Fortune Global 500, the company operates globally, serving customers in China, the United States, the United Kingdom, and numerous other markets.

We are currently hiring for a Station Manager to join JD Logistics Saudi. This role is responsible for the overall management of service outlets, including daily operations, team building, and market expansion. The position ensures the efficient achievement of business targets and promotes the localization of the JoyExpress brand in Saudi Arabia, covering last‑mile delivery, customer relationship management, and revenue growth.

Key Responsibilities

• Develop annual plans and budgets, monitor KPIs (e.g., on‑time delivery rates for same‑day / next‑day services), and align operations with company standards.
• Manage local teams (couriers, drivers, CS), focusing on training, performance evaluation, and talent development to enhance Saudization.
• Ensure compliance, address emergencies (e.g., safety incidents), and foster relationships with local communities and government entities.
• Effectively manage staff, forecast volume and resourcing needs, and maintain accurate reporting and attendance records.
• Oversee day‑to‑day logistics operations at the station, including inbound and outbound shipments, last‑mile delivery, and returns.
• Cross‑functional collaboration with HR, Finance, Fleet, and Customer Service for smooth station operations.

Qualifications

What We Offer

JD.com is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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