Senior Maintenance Coordinator

Senior Maintenance Coordinator

Reports to : Maintenance Manager

Job Summary

Senior Maintenance Coordinator should be able to organize, monitor and optimize the maintenance activities as a Senior Maintenance Coordinator within our Service Support team. You should have the ability to handle internal and external technical client issues in this responsible role. You will handle all preparation, coordination, reporting and follow-up of incidents and corrective service activities. We are dedicated to developing ourselves as a true business partner for our customers; and we are looking for talented people to help us!

You will ensure that an effective line of communication is kept with the customer and internal organization to ensure minimal disruption to customer operations and professional management of customer expectations. Good listening and verbal communication skills with the ability to interact effectively is key! As well as technical affinity and proven written skills to produce clear work instructions and professional customer communication in writing.

Essential Functions (Job Duties & Responsibilities)

As a Senior Maintenance Coordinator you will help our organization to improve the service operations and deliver high quality of work and reporting with an adequate follow up by a standard way of working. In doing this you are responsible for the following tasks :

• You plan, prepare, coordinate, organize and follow up all multidisciplinary preventive and corrective service activities and service projects.
• You organize all materials, tools, permits and the right competences for executing the service at the customer.
• You evaluate, improve and act as a backup for the maintenance planning, activities and follow up.
• You communicate with the customer and other stakeholders to execute the work on schedule and in time.
• You ensure that the performance of the technical maintenance activities is according to the service contract and aligned with the requirements of the system.
• You inform, report and advise all inspection results to, and follow up with the customer.
• You capture all data in Dos Maximo; an ERP maintenance management system.
• You are able to collect continuous improvements initiatives and together with our continuous improvement team, you will translate the initiatives into an aligned and trained process.

Your Qualifications

Skills-Abilities (Competencies)

Other Requirements

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