RHQ IT Support

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE : 992) (ADR : LNVGY).This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.Lenovo is proud to have announced last year a strategic collaboration with Alat, a subsidiary of the Public Investment Fund (PIF). This partnership includes a significant agreement for US$2 billion in zero coupon convertible bonds, representing a major milestone in our commitment to growth and innovation.The strategic collaboration was formally established by the CEOs of both companies, who inaugurated during LEAP 2025 the land designated for the construction of a new state-of-the-art sustainable factory in Riyadh (SILZ).Our vision is to become the leading technology partner supporting Saudi Vision 2030 with the mission in mind to position Lenovo as the leading global technology powerhouse in KSA, spearheading major ICT projects linked to the execution of Saudi Vision 2030.We are seeking a skilled and customer-focused IT Support Specialistto provide desk-side support to Lenovo employees in our Riyadh office. This role is critical in ensuring seamless IT operations, particularly for executives and high-priority users.Yourday-to-dayresponsibilities : Deliver on-site technical support for desktop technologies, including MS Windows, MS Office Suite, and related systems. Assist with onboarding activities, including setting up new devices, configuring user accounts, and ensuring employees have the tools they need from day one. Manage Helpdesk requests efficiently and provide hands-on troubleshooting for hardware and software issues.Support large-scale events and high-profile meetings, ensuring smooth IT setup and operations. Work closely with Lenovo executives and their assistants to address IT requirements and manage expectations effectively. Provide prompt, professional, and high-quality IT support with a strong customer service mindset. Be available for after-hours support as required. What You’ll Bring : Solid experience in desktop support and IT helpdesk operations. Strong troubleshooting abilities with a hands-on approach. Excellent communication and interpersonal skills, with the ability to interact effectively with senior stakeholders. Proven ability to multitask and prioritize in fast-paced environments. Flexibility to support executive requirements outside regular business hours. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.WD00082909 https : / / lenovo.avature.net / en_US / careers / JobDetail?jobId=67847Lenovo is proud to have announced last year a strategic collaboration with Alat, a subsidiary of the Public Investment Fund (PIF). This partnership includes a significant agreement for US$2 billion in zero coupon convertible bonds, representing a major milestone in our commitment to growth and innovation.The strategic collaboration was formally established by the CEOs of both companies, who inaugurated during LEAP 2025 the land designated for the construction of a new state-of-the-art sustainable factory in Riyadh (SILZ).Our vision is to become the leading technology partner supporting Saudi Vision 2030 with the mission in mind to position Lenovo as the leading global technology powerhouse in KSA, spearheading major ICT projects linked to the execution of Saudi Vision 2030.We are seeking a skilled and customer-focused IT Support Specialistto provide desk-side support to Lenovo employees in our Riyadh office. This role is critical in ensuring seamless IT operations, particularly for executives and high-priority users.What You’ll Bring : Solid experience in desktop support and IT helpdesk operations. Strong troubleshooting abilities with a hands-on approach. Excellent communication and interpersonal skills, with the ability to interact effectively with senior stakeholders. Proven ability to multitask and prioritize in fast-paced environments. Flexibility to support executive requirements outside regular business hours. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.WD00082909 https : / / lenovo.avature.net / en_US / careers / JobDetail?jobId=67847We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.