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Key Account Manager HORECA

Key Account Manager HORECA

Nova WaterRiyadh, Riyadh Region, Saudi Arabia
13 days ago
Job description

Direct message the job poster from Nova Water

Talent acquisition | Talent Management| 360 Recruitment | Onboarding | Success Factor

Nova® Water is Saudi Arabia’s most iconic premium bottled water brand, recognized for its uncompromising quality and continuous innovation. As the Kingdom’s leading water brand, Nova® has earned the trust of consumers nationwide and remains a symbol of purity and pride. Rooted in the heart of this land, Nova® continues to set the benchmark for hydration and brand excellence in Saudi Arabia.

Key Responsibilities :

Leadership & Guidance :

  • Provide guidance and training on effective communication skills.
  • Offer technical guidance on data trend analysis for decision-making.
  • Provide technical guidance on planning, organizing, and prioritizing activities to meet business objectives.

Client Relationship Management & Development :

  • Manage and develop relationships with important customers (mid-tier companies, multinational corporates), potentially leading an account team.
  • Develop and implement relationship management plans for complex existing customer accounts to build influence and resolve issues.
  • Manage ongoing customer relationships to meet needs, providing analyses and recommendations based on feedback.
  • Develop and implement relationship management plans for potential customer accounts to build relationships with key decision-makers.
  • Sales & Business Development :

  • Set clear objectives for sales calls / meetings, tailor presentations to decision-makers, and gather information to identify customer interest and needs.
  • Use expertise to identify and present complex standard products / services, quantities, and configurations at commercial terms, escalating for concessions when needed.
  • Develop a personal network and represent the organization at trade shows and events to identify sales opportunities and enhance reputation.
  • Collaborate internally as a customer champion in cross-functional teams to build strong external customer relationships.
  • Accurately enter and maintain customer information in the CRM system (or ensure team members do so) for effective retention and business development.
  • Professional Development & Market Knowledge :

  • Develop personal capabilities through training, coaching, and professional accreditation.
  • Maintain an in-depth understanding of relevant technology, external regulations, and industry best practices through continuous learning.
  • Qualifications :

  • Minimum 5 years of proven sales experience in the Saudi HORECA market.
  • Strong experience with tender applications, bidding, and contract negotiation.
  • Excellent leadership, communication, and team management skills.
  • Proficient in data analysis, Microsoft Excel, and creating business presentations.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Industries

  • Food and Beverage Manufacturing
  • Referrals increase your chances of interviewing at Nova Water by 2x

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