Community Management Supervisor

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Join Our Team as a Community Management Supervisor!

We’re looking for an experienced Community Management Supervisor to lead and elevate our team’s performance in a dynamic, growing environment.

Position Overview In this role, you’ll oversee and support our community management team, driving success in online engagement and response accuracy.

Key Responsibilities

Ensure the team provides timely, accurate, and efficient responses.

Monitor, analyze, and optimize community engagement metrics.

Collaborate with internal teams to maintain response quality.

Generate performance reports to track team performance.

Train and onboard team members for new and existing projects.

Develop and maintain a comprehensive Q&A database.

Qualifications

2+ years of experience in a similar role.

Proficient in Microsoft Office (Excel, PowerPoint, Word) for analysis and reporting.

Knowledge of social media management tools (e.g., Hootsuite, Sprout Social, etc.).

Able to thrive in a fast-paced environment and meet deadlines.

Skilled in managing cross-functional projects with large teams.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Business Development and Sales

Marketing Services

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Riyadh, Riyadh, Saudi Arabia .

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