Lead Ground Operations Training and Standards

Lead Ground Operations Training and Standards Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub a digitally native airline that will connect the kingdom to more than 100 destinations.

About The Role

Develop, implement, and oversee comprehensive training programs and standards for ground operations.

Ensure ground operations staff are well‑trained, adhere to industry standards, and contribute to safety, efficiency, and effectiveness.

Continuously enhance training programmes, ensuring scalability, consistency and high‑impact delivery for in‑house and third‑party airport operations personnel.

Collaborate at a senior level with Safety, Compliance, Airport Operations, and Commercial teams to embed training and standards into broader organisational initiatives.

Govern and drive the effective use of the Learning Management System (LMS) for training deployment, compliance tracking, certification management and performance analysis.

Own and manage the performance‑management process for ground operations using balanced scorecards with key metrics such as NPS, OTP, mishandled baggage, and ancillary revenue.

About You

Degree qualified.

Minimum 8 years in aviation ground operations, including at least 5 years of training experience.

Proven track record in designing, implementing and managing training plans aligned with departmental values, goals and policies for ground operations personnel across the eco‑system.

Thorough understanding of aviation regulations with reference to IATA, IOSA & ISAGO standards.

Trainer the Trainer certification is an advantage.

Submit your application by clicking the Apply button. Our Talent Acquisition team will be reviewing applications shortly.

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