Job Summary
To enhance parts sales through direct customer engagement, thereby increasing Machinery Rental Alternatives (EJAR) market share and effectively maximizing parts and service deals within the assigned territory.
Key Accountabilities
- Consistently achieve sales targets.
- Develop and maintain exceptional long-term relationships with assigned customers based on trust.
- Conduct regular visits to customer projects and offices to generate additional business.
- Continuously identify new prospects to increase the company's market share and promote value-added services such as CSA, SOS, etc.
- Maintain in-depth product knowledge in the Parts and Service field, effectively utilizing this knowledge to benefit customers.
- Perform equipment inspections to established standards and provide customers with cost-effective solutions for their day-to-day maintenance issues.
- Efficiently manage the assigned territory by regularly updating information on customers, equipment population, market activity, lost sales, and identifying potential for additional sales.
- Prepare and present selected training materials and participate in various shows and seminars.
Knowledge, Skills and Aptitude
Educational Qualifications and Certifications : Degree in Mechanical or Electronics Engineering.Knowledge : Adept at customer contact and projects confidence when speaking. Capable of effectively communicating with others. Knowledge of competitors’ strengths and weaknesses.Technical Skills : Product Knowledge : Visual inspection of machines. Proficient in office software programs, including spreadsheets, databases, word processing, and graphic presentation software.Language Skills : Written & spoken knowledge of the English & Arabic languages.Experience : 5 years of experience, preferably with JLG and light equipment dealer.Key Interactions
Key Internal Contacts : Product Support ManagerPurpose of Interaction : Regular interaction to brief on customer visits and obtain feedback and direction.Key External Contacts : customer, Supervisor / ManagerPurpose of Interaction : Negotiating and securing Parts and Service sales deals. Product Support Manager.Direct Reports : N / A#J-18808-Ljbffr