IT Operations Expert

IT Operations Expert at Takamol Holding The IT Operations Expert will be responsible for managing day-to-day IT operations. The role requires familiarity with IT fields and core / critical systems, using Active Directory, Microsoft 365 portal, SharePoint, Microsoft Exchange, and ManageEngine Endpoint Central for patch management to ensure smooth business operations and compliance with organizational standards. Responsibilities

Effectively utilize IT management tools (e.g., Jira Service Management, Jira Software, Microsoft 365 Admin Center). Oversee and optimize access management and workflow configurations within Jira Service Management and Jira Software. Serve as point of contact for the SOC team when they report. Serve as point of contact for Patch Management vulnerabilities. Administration of Active Directory security and operations. Administration of the Microsoft 365 portal. Administration of Microsoft SharePoint. Administration of Microsoft Exchange. Administration of ManageEngine Endpoint Central for patch management. Administration of Jira Service Management (ticketing system). Administration of MDM – Intune. Manage Office automation initiatives. Job Requirements

Bachelor’s degree in Information Technology, Management Information Systems, or a similar qualification. 5-7 years of experience in IT operations. Strong analytical and problem-solving skills. Good communication and reporting skills. Accuracy and detail oriented. Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology Industries

Business Consulting and Services

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