Senior Associate - Facility Management

Overview

Responsible for the delivery of daily facility operations, supporting the functionality, efficiency, and compliance of the BUPA Arabia building services. This role is responsible for coordinating soft and hard services, managing vendor activities, monitoring service levels, and ensuring a positive workplace experience for employees and visitors. Facilities Operations Support

Handle day-to-day utilities, electro-mechanical equipment, and office infrastructure. Respond to service tickets, ensure the quality standards and escalate when it is required. Assist with space planning, office moves, and event setups. Vendor Coordination & Service Monitoring

Conduct routine walkthroughs and evaluate vendor task completion quality standards. Report any service gaps or deviations and track corrective actions Hard and Soft Services Supervision

Release weekly pm tickets and Track planned and emergency maintenance tasks. Keep asset records updated (tags, schedules). Ensure quick response during emergency breakdowns. Workplace Experience & Stakeholder Support

Be the point of contact for employee’s facility-related concerns. Collect feedback on workplace services and suggest improvements. Health, Safety, and Compliance Monitoring

Conduct basic facility safety inspections (e.g., fire extinguishers, exit signage, sanitation). Support the HSE team during audits and incident reporting. Maintain documentation for regulatory readiness.

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