The ideal candidate will have experience in all areas related to the human resources field. They should act as a liaison between hotel departments and the broader HR function, ensuring effective delivery of core HR services, including talent development, payroll, performance management, HRIS administration, and government relations. Fostering a service-driven, compliant, and people-first culture that enhances both guest satisfaction and operational efficiency. Responsibilities Partner with hotel management to align HR strategies with guest service objectives and operational needs. Maintain in-depth knowledge of legal standards and reduce risks related to daily management of employees Resolve staff grievances in a timely, fair, and confidential manner, aligned with Saudi Labor Law and hotel policy. Set standards for ethics, values and culture of company Support SIAD HR in the creation and implementation of the annual training calendar. Ensure payroll processes comply with internal policies and external regulatory requirements (GOSI, WPS, tax, etc.). Coordinate with finance to resolve payroll discrepancies. Generate reports and dashboards from HRIS to support business analysis, audits, and compliance. Support employee engagement initiatives, including recognition, communication, and well-being programs. Qualifications Bachelor's degree in Human Resource Management , Business Administration, or related field. 8+ years of experience in HR operations, with at least 2 years in a supervisory role Strong organization, communication and conflict resolution skills Demonstrated experience in developing and implementing HR policies and procedures Proficient in HRIS systems and Microsoft Office Suite Strong leadership skills and the ability to manage and develop a team of HR professionals Preferred : Familiarity with working on Mena itch (HR & Payroll system) Seniority level
Mid-Senior level Employment type
Full-time Job function
Human Resources Industry
Hospitality We are an equal opportunities employer and welcome applications from all qualified candidates.
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Human • Makkah, Saudi Arabia