IT Governance Consultant

At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us. With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.

True innovation is born from a powerful culture, fused with meaningful values.

Culture

Fair and courageous

Ambition and results

Learning and innovating

Caring and sharing

Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.

Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.

Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.

A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.

At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,

Because alone, we go faster – but together, we go further.

IT Governance and Service Management IT Governance and Service Management is responsible for driving IT assessments, creating strategic recommendations, and developing IT policies, processes, and procedures. This role leads IT governance, ITSM, and IT quality management training initiatives, while also designing IT service catalogs and organizational structures. The specialist manages ITIL and ISO / IEC 20000 implementation projects, supports pre-sales activities, and assists in proposal development. The role requires a deep understanding of IT service management frameworks, organizational design, and project management, with a focus on improving IT efficiency, compliance, and service delivery.

Key Responsibilities

Conduct IT Assessments and Develop Strategic Recommendations Lead comprehensive IT assessments to evaluate current systems, infrastructure, and processes. Provide actionable recommendations to enhance IT efficiency, compliance, and alignment with organizational goals. Develop a structured IT roadmap for long-term success and digital transformation.

Design and Implement IT Policies, Processes, and Procedures Spearhead the design and implementation of robust IT governance policies, frameworks, and processes to ensure operational excellence, risk management, and compliance with industry standards. Tailor processes to enhance performance and maintain consistency across the IT organization.

Lead IT Governance, ITSM, and IT Quality Management Training & Awareness Initiatives Manage and deliver engaging training sessions and workshops focused on IT governance, IT Service Management (ITSM), and IT quality management best practices. Foster a culture of IT excellence by building awareness across all levels of the organization on the importance of IT compliance, security, and quality management.

Design and Build Comprehensive IT Service Catalogs Develop and maintain a detailed and user-friendly IT Service Catalog, ensuring all IT services are accurately defined, categorized, and aligned with business needs. Work closely with business units to ensure the catalog reflects real-time service offerings and processes.

Establish IT Organizational Structure with Defined Roles and Responsibilities Design a future-proof IT organizational structure, including clear roles and responsibilities. Ensure alignment with business goals and the efficient management of resources. Develop job descriptions and define key performance indicators (KPIs) to measure success.

Lead and Manage ITIL and ISO / IEC 20000 Implementation Projects Oversee the implementation of ITIL frameworks and ISO / IEC 20000 certification processes. Manage cross-functional teams to ensure the successful deployment of service management practices that meet industry standards and improve service delivery.

Participate in Pre-Sales Activities and Present IT Governance & ITSM Solutions Engage in pre-sales activities by collaborating with sales teams to effectively communicate the value proposition of IT governance and ITSM solutions to potential clients. Provide expert insights on how these frameworks can drive efficiency, compliance, and business transformation.

Support Proposal Preparation and Presentation Assist in the preparation and presentation of proposals to prospective clients, tailoring solutions to their specific needs. Demonstrate in-depth knowledge of IT governance frameworks, ITSM, and other relevant IT services to build compelling business cases.

Qualifications

Strong project management skills, particularly in IT Governance, ITSM and ISO / IEC 20000 implementations.

Excellent communication and presentation abilities.

Strong understanding of organizational design, roles, and responsibilities in IT.

Experience leading and delivering IT training and awareness sessions.

Ability to collaborate with cross-functional teams and senior management.

Relevant certifications (e.g., ITIL 4 Master, ITIL 4 Managing Professional, ITIL V3 Expert, ISO / IEC 20000 Lead Implementer, COBIT Design and Implementation, CGEIT, etc.) are a plus.

Are you a skilled project manager with a passion for technology?

Do you want to be part of a Premier Google Cloud partner that's transforming how companies operate—modernizing their IT infrastructure and applications, and enhancing customer experiences? If so, we have an exciting opportunity for you.

As a Premier Google Cloud partner, you'll be at the forefront of innovation, leading the implementation of impactful projects and cutting-edge cloud solutions.

As a Senior IT Project Manager, you’ll be a key driver in delivering successful outcomes for our customers. Collaborating closely with cross-functional teams—including cloud, data, frontend and backend engineers, Google Workspace specialists, and sales—you’ll manage projects from start to finish, ensuring deadlines are met and client expectations are exceeded.

You’re proactive, adaptable, and responsive to client needs, always one step ahead in anticipating requirements. Your strong interpersonal skills allow you to build trust and foster lasting relationships with clients, ensuring smooth communication and high satisfaction throughout each project.

Key Responsibilities :

Oversee project scope, design, planning, and budget control.

Participate in pre-sales activities by supporting technical proposals and project planning.

Define and manage project deliverables with a focus on quality and on-time delivery.

Create and maintain project plans, tracking milestones, risks, and dependencies across multiple workstreams.

Keep stakeholders informed with clear and timely updates on progress and changes.

Manage evolving requirements and assess their impact on timelines and budgets.

Ensure accurate timesheet tracking aligned with project delivery.

Guide and support the consultant team to stay motivated and deliver high-quality results.

Continuously look for ways to improve delivery efficiency and enhance customer satisfaction.

Senior Azure Cloud-Native Developer / Architect We are seeking a highly skilled and experienced

Senior Azure Cloud-Native Developer / Architect

to lead the design, development, and implementation of our next-generation applications on the Microsoft Azure platform. You will play a pivotal role in shaping our cloud strategy and ensuring the scalability, resilience, and performance of our cloud-native services.

The Senior Azure Cloud-Native Developer / Architect will be responsible for architecting, developing, and deploying robust and scalable applications using Azure's PaaS and serverless offerings. This role requires a deep understanding of cloud-native principles, microservices architecture, containerization, and DevOps practices. You will work closely with development teams, product managers, and other stakeholders to deliver cutting-edge solutions that meet business objectives.

Design and implement highly scalable, secure, and cost-effective cloud-native solutions on Microsoft Azure.

Lead the development and deployment of microservices, serverless functions (Azure Functions), and containerized applications (Azure Kubernetes Service - AKS, Azure Container Instances - ACI).

Define and implement DevOps practices, including CI / CD pipelines (Azure DevOps), infrastructure as code (ARM templates, Bicep, Terraform), and automated testing.

Provide technical leadership and mentorship to development teams on cloud-native best practices and Azure technologies.

Collaborate with stakeholders to understand requirements and translate them into technical designs and solutions.

Ensure solutions adhere to security best practices, compliance requirements, and industry standards.

Optimize application performance, scalability, and reliability in the Azure cloud environment.

Conduct proof-of-concepts and evaluate new Azure services and technologies.

Troubleshoot and resolve complex technical issues related to Azure services and applications.

Develop and maintain technical documentation for architectures, designs, and processes.

Stay current with the latest advancements in Azure and cloud-native technologies.

Madrid . Spain | #Machine Learning / AI engineer What you’ll be doing

If you like these keywords you’ll love this role :

#jira #workflows #projectmanagement #documentation #software

Do you have experience with Atlassian products such as Jira, Confluence or Bitbucket? We’re looking for an Alassian Consultant who loves to configure and optimize Atlassian tools for our clients. The end goal : ensure seamless collaboration experiences within and between the teams of our clients’ organizations. You’ll be part of our multidisciplinary Innovative Tech team, where DevOps, Agile, Cloud & Software Engineering experts all work together to create remarkable solutions based on cutting-edge technology.

In this role you work with your team on projects such as optimizing the Jira / Confluence environments of our clients so that the experience of end-users improves, supporting Atlassian cloud migrations, configuring new Bitbucket environments, and so on. Together, we empower leading enterprises & governments to bring positive change to the world with cutting-edge technology & digital strategies.

Dine opgaver :

• Create new solutions and see them through, from conception to production;
• Turn requirements into simple and sophisticated technological systems;
• Design, build, and maintain efficient, reusable, and reliable code;
• Research new technologies to find new and efficient ways to solve day to day challenges;

Challenge the status quo and improve the team and product.

Lisboa . Portugal | #Risk & Compliance Engineer

Manage user and e-banking accounts, access rights, and roles by defined policies and procedures.

Assist in provisioning and deprovisioning access to systems, applications, and resources.

Perform regular reviews of user access to ensure compliance with security standards.

Respond promptly to and resolve basic identity and access management issues and inquiries, collaborating with another team.

Ensures that requests for access rights are processed according to contractual deadlines and correctly.

Perform a password reset

Respond to phone calls from clients, providing assistance and answering inquiries professionally and efficiently.

Ensures weekend and holiday standby when required

Take an essential role in consulting engagements within a multidisciplinary team focused on evaluating current state structuring analyses, applying analytical frameworks, conceptualizing, developing, implementing and managing strategy and all related transformations activities.

Responsible for the success of multiple and complex project engagements owning the responsibility for the quality of the engagements.

Engage in various projects in parallel autonomously, develops core work plan, structure an end-to-end analysis to find the best solution and ensure high quality outputs.

Contribute to the team growth by leading, and winning proposals to support our clients in Strategy development, Strategy implementation, Strategy management, Performance management, Operating model, Organization structure and Transformation.

Ensure successful project delivery : conceptualization, structuring, data gathering and insight generation.

Generates valuable insights for the clients and for the creation of intellectual assets within the unit.

Able to develop leading edge multiple documents in parallel both for existing engagements or business development proposals.

Acts as a role model, builds project morale, encourages recognition and is always ready to provide / receive feedback and seek to improve.

Lyon . France | #Security Operations Analyst

Functional testing and validation processes in test environments, ensuring the quality and readiness of the delivered solutions.

Amsterdam . Netherlands | #Business Analyst

#J-18808-Ljbffr