Assistant Manager

Oversee, direct, and coordinate the planning, organizing, training, and leadership of Coffee Shop staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.

Key Requirements :

• Working knowledge of food and beverage functions, and general knowledge of shop operations.
• Outgoing, positive attitude and enthusiasm for working with the public.
• Demonstrates team management, delegation, issue resolution, coaching skills and ability to motivate others and provide direction for staff.
• Excellent leadership, training and development skills.
• Effective oral and written communication skills.
• Effective analytical, planning and problem-solving skills.
• Demonstrates organization and multi-project time / issue management and the ability to meet deadlines consistently.
• Work effectively with supervisors, peers, subordinates, guests, vendors and corporate partners.
• Outstanding ability to listen, communicate, and work effectively with guests in high stress and high-volume setting.
• Ability to present a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.
• Ability to read and interpret documents like training materials, spreadsheets, reports and operating instructions.
• Accurate cash handling skills and ability to compute rate, ratio, and percent and to draw and interpret charts and bar graphs.

Responsibilities :

Submit resume detailing your experience.

Submit a cover letter explaining why you would be a great fit.

Joffreys provides a unique experience of freshly roasted specialty coffee to its vast client base in Saudi Arabia. We were privileged and endorsed by the high level of positive feedback from the clients.

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