Senior Account Manager - KSA

As a Senior Account Manager at Blacklane in KSA , you will be a key strategic leader, responsible for managing an exclusive portfolio of high-value accounts, with a primary focus on strategic growth, market expansion, and long-term client success. This high-impact role will position you at the forefront of crucial relationships where your strategic management expertise will be fundamental.

You will develop and implement customized solutions, acting as a trusted advisor to senior stakeholders, leveraging your strong analytical skills and deep experience in strategic account management. Your mission will be to drive revenue growth, forge and strengthen strategic client partnerships, and collaborate closely with multidisciplinary internal teams to ensure seamless service delivery and the achievement of ambitious business objectives.

Join our dynamic team and play a crucial role in positioning Blacklane as the premier choice for premium mobility services in KSA and beyond!

YOUR CHALLENGE :

• Cross-Functional Collaboration : Work closely with internal teams, including Partner Management, Finance, Product Development, and Operations, to ensure seamless alignment across business functions. Act as a key liaison between internal stakeholders and external partners, fostering effective communication and collaboration to drive shared success.
• Revenue Growth : Proactively identify opportunities for upselling and cross-selling within assigned accounts to maximize revenue potential. Develop and execute strategies that deliver measurable business outcomes aligned with Blacklane’s objectives.
• Retention and Renewals : Ensure high client retention by delivering outstanding service and maintaining strong, trust-based relationships. Lead strategic account planning efforts to secure timely and successful contract renewals.
• RFPs & Tenders : Demonstrate expertise in managing complex RFPs and strategic tenders with a focus on financial acumen and a methodical, strategic approach to secure high-value contracts.
• Business Travel Readiness : Be prepared for business travel approximately 20% of the time, occasionally on short notice, to meet clients or attend industry events as required.
• Market and Client Monitoring : Stay ahead of market trends, client performance metrics, and industry developments to refine account strategies. Proactively address challenges and identify opportunities to enhance client engagement and drive growth.
• Performance Tracking : Continuously monitor account performance against revenue targets and client satisfaction benchmarks. Identify potential risks early on and implement corrective measures to ensure consistent success and long-term growth.

ABOUT YOU :

Your First-Year Roadmap

Here’s what your journey at Blacklane could look like :

The Blacklane Hiring Process → Expected duration : 6 weeks)

1. Application Review : Your CV and documents are being reviewed by our respective Talent Acquisition + Hiring Manager.

2. Talent Acquisition Interview : A quick introductory chat to ensure the role excites you and matches your interests and skills.

3. Second Round : Case Study / Technical Interviews / Peers Interview / Stakeholder InterviewA deeper dive into your experience and the specific aspects of the role, emphasizing alignment with Blacklane’s goals and vision.

4.Third Round : Executive Interview and if applicable Reference Check.

5. Offer Call : Celebrating YOU in joining the Blacklane crew.

About Blacklane

Our mission is simple but powerful : to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur‑driven rides by prioritizing reliability, innovation, and first‑class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.

Our Company Culture

Blacklane has grown from a two‑person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Powered by our commitment to care, inclusion, innovation, and collaboration, we support employees through initiatives like Employee Resource Groups (ERGs), mentorship programs, and more.

We welcome—and actively support—employees to create or join the communities that are important to them.

Why join us in a Blacklane on the fast lane?

Do you have any questions or want to know more about our way of working? Feel free to contact us. We’re happy to connect!

We place great value on equal opportunities. Therefore, we welcome everyone to apply!

Curious to see us in action? Let’s go!

→ Watch us on Amazon Prime

→ Listen to our CEO in Startup insider episode #1643

→ Blacklane is backed by investors who share our vision : Mercedes-Benz Mobility, Tasaru, Sixt, the Al Fahim Group, Alstin Capital, RI Digital Ventures, and b2venture

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