Overview
Oliver Wyman is looking to recruit an Executive Assistant to join our Middle East office as part of the IMEA (India Middle East Africa) team. The role will be based in the Riyadh office.
Job Overview
The role provides bilingual (English / Arabic) executive-level administrative support to 1-3 Partner-level consultants.
Key Responsibilities
Build relationships with clients and clients EAs
Understand the business goals and objectives of each supported Partner and help push them forward proactivelyLead the administration of RFPs / tender responsesMaintain and update the current list of contacts and business activities in the CRM databaseTrack and maintain sales activity / pipeline with each PartnerProactively spot clients that haven’t been called upon and / or who need follow upExecute requested follow-up calls for client mailingsAssist the Marketing Department with the coordination of customized mailingsPrepare letters, proposals and other documents using Oliver Wyman formatting stylesCalendaringMaintain diaries for Partners, scheduling internal and external meetings, and communicating with clients and infrastructure staff as appropriate
Proactively identify opportunities to add internal and external meetingsTravel ArrangementCoordinate travel and accommodation, book cars, rail tickets, etc.
Coordinate with mobility and HC to obtain relevant business visas / work permitsUnderstand Partner scheduling and travel preferencesCoordinate travel efficiently by grouping client meetings where possibleDaily AdministrationManage documents and project deliverables when requested
Notify staffing and Practice EAs of extensions / re-negotiationsManage storage or disposal of confidential client informationAct as central point of contact for all assigned Partner administrative needs, liaising with other support departments as necessaryTimesheet and Expense ReportingPrepare monthly timesheets for each assigned Partner
Prepare all expense reports and / or delegate to a team assistant when necessaryRequest Purchase Orders (POs) as needed for relevant project teamsTeam SupportProvide coverage for EAs who are out of the office to ensure seamless support to Principals / Partners
Provide short-term coverage for Principals / Partners during EA assignment transitions or onboardingProvide training and support to new EAsParticipate in team meetings and projects with a view to improving EA processes and performanceExperience Required
At least three years of experience in a similar roleExperience in financial services, management consultancy and / or a professional services environment is a plusTechnical Skills
Advanced Word, PowerPoint, and Outlook; proficient Excel skillsCreative problem solvingKnowledge of CRM systems (Microsoft Dynamics), Google Drive and SharePoint is a plus but not requiredEnglish and Arabic – requiredSkills and Attributes
Positive and proactive while being collaborativeHighly organized and detail-oriented; able to work in a team or independentlyProfessional, tactful and able to engage with colleagues at all levelsProblem solver; able to collaborate with other teams to reach solutionsStrong service focus and commitment to delivering high-quality resultsExcellent communication and negotiation skills across multicultural environmentsMaturity, poise and judgmentAbility to maintain confidentialityStrategic thinking and contribution to departmental developmentOpen to feedback and quick to implement improvementsAbility to manage a heavy workload and meet deadlines in a fast-paced environmentAbility to undertake projects and deliver timely resultsSelf-starter with initiative and the ability to work with limited guidanceCollaborative team playerPositive attitude and collegial, friendly demeanorAbility to juggle multiple tasks, prioritize and manage time effectivelyMethodical, organized with excellent attention to detailFlexible attitude; results-driven and cost-consciousCommitment to the company and contributing to the life and culture of Oliver WymanWhy join Oliver Wyman?
At Oliver Wyman, we lead with heart and love what we do. We strive for breakthroughs by seeking diverse perspectives and delivering powerful, sustainable solutions. If you share these values and want to work as one, be brave and achieve the amazing with us.
Self-starting, motivated, energetic and entrepreneurialAspiring to have an impact and shape the environment around usEncouragement of diverse opinions and meritocracySupport for work-life balance and flexible project-based workOliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies. For more information, visit Follow Oliver Wyman on LinkedIn and X. Marsh McLennan is committed to a diverse, inclusive and flexible work environment and to hybrid work, with expectations to be in local offices or onsite with clients at least three days per week.
#J-18808-Ljbffr