Assistant Store Manager - Riyadh

Assistant Store Manager / Store Supervisor (Riyadh Kingdom Centre)

Location : Riyadh, Saudi Arabia

Job Overview

Position Objective : Ensure the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales. Assist the Store Manager in efficient and profitable operation of the store in accordance with Company policies and procedures. End‑to‑end store responsibility in the absence of the Store Manager. Promote the loyalty program of the company for maximizing loyalty and repeat sales. Provide feedback to the Store Manager and Area Manager with regard to employees and products.

Key Responsibilities

• Ensuring the highest levels of customer service are provided by retail staff and ensuring they have the skills and support required for maximizing sales
• Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
• End‑to‑end store responsibility in the absence of the Store Manager
• Promote the loyalty program of the company for maximizing loyalty and repeat sales
• Provide feedback to the Store Manager and Area Manager with regard to employees and products
• Must be fashionable / well‑groomed and possess up‑to‑date product knowledge to ensure minimal stock loss
• Maintain knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensure the retail staff has the skill to provide the highest levels of customer service for maximizing the sales
• Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
• Ensure the brand and company’s policies and procedures are adhered to by all staff at all times
• Regularly audit own store administration and resolve any issues
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the store at all times as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be updated about the various brands of the group for suggestive selling to the customers
• Must be physically fit to stand for extended hours and heavy lifting

About Us

Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy – Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1,750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents. Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com.

Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie’s Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc. The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Retail

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