Store Manager - Sports | Saudi Only - Riyadh

Overview

Store Manager - Sports | Saudi Only - Riyadh

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Responsibilities

• Communicates store targets to the team and drives sales to achieve financial objectives
• Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
• Oversees and monitors all point of sale activities in the store, including sales transactions, tracking customer orders and payments, registering sales, maintaining inventory updates, providing service, handling returns and refunds, and gathering consumer data for feedback
• Oversees cash transaction entry and management (petty cash, POS cash elements, change floats)
• Regularly audits store administration and resolves issues; assists in annual stock counts and spot checks
• Monitors and handles customer complaints and takes corrective action in line with policy; responds to feedback in a timely and professional manner
• Tracks and evaluates brand sales performance, researches market trends and competitor activities to identify critical factors and propose action plans to increase sales and profitability
• Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on performance of new and core collections
• Maintains window and in-store displays to a high standard in line with merchandising guidelines
• Oversees and monitors inventory management in the store (stock availability, order management, back-store management, stock movement within store)
• Ensures accurate stock merchandise management (stock ageing, stock loss, space management)
• Coordinates with facilities department on repairs or replacements of furniture or equipment; supports maintenance standards / programs to optimize asset life
• Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage
• Ensures seasonal peaks and important promotional events are accounted for when preparing forecasts and staff rosters
• Provides training to the team in inventory management techniques such as inbound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies

Qualifications

Seniority level

Employment type

Job function

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