IT Support Assistant

Overview

Job Title : IT Support Assistant / IT Support Administrator Vanderlande Jeddah office has a requirement to provide IT support for the MENA region covering IT asset management and initial problem solving. As an ICT Support Administrator you are driven to provide the best possible IT customer support service. Responsibilities

IT Office support functions including network, ISP supplier management, desk equipment and printer management ensuring continuity of office services. Manage the IT asset database ensuring the IT assets are recorded and kept updated from purchase to initial issue to disposal when end of life. Manage the IT stock and liaise with the framework supplier to ensure the timely supply of replacement and new assets. Act as liaison for support issues for regional staff and escalating when required for solutions. Manage the communications supplier and leverage efficiencies and savings where possible. Support the office network management in coordination with the head office. Your profile

You are a graduate looking to gain experience to kickstart your career in IT and develop your competencies. As an ICT Support Administrator you are a team player looking to make our department everyday better. Your communication skills, both verbal and written, are strong. We are an international company of many different offices around the world with many cultures. You enjoy supporting others and solving problems in a logical manner. Competences

Graduate in a computer science related field. Experience working with Microsoft Office 365, Windows 11 and Active directory You are service oriented, customer friendly and have strong communication skills English is the main language being able to read / write / speak, Arabic is beneficial. Our company

Vanderlande is the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market, for main players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including one of the largest e-commerce leaders providing logistics, payments, hardware, data storage, and media solutions and Walmart, which seamlessly integrate innovative systems, intelligent software and life-cycle services. What we offer

In the challenging and responsible position of ICT Support Administrator you will have the chance to make a significant contribution to the growth and profitability of Vanderlande Industries. We offer a full-time position in a friendly and professional working environment with a lot of scope for personal development.

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