Overview
Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals who work with clients to optimize their business, improve operations and risk profile, and accelerate organizational performance. Oliver Wyman’s thought leadership is evident in books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.
Oliver Wyman is now looking to recruit an Executive Assistant to join our Middle East office and be part of our IMEA (India Middle East Africa) team. The role will be based out of Riyadh office.
Job Overview
The provision of bilingual (English / Arabic) executive level administrative support to 1-3 Partner level consultants.
Responsibilities
- Business Development – Build relationships with clients and clients EAs; understand the business goals and objectives of each supported Partner and help to push them forward proactively.
- Lead the administrative support of RFPs / tender responses.
- Maintain and update current list of contacts and business activities in CRM database; track and maintain sales activity / pipeline with each Partner; proactively spot clients that haven’t been called upon and / or who need follow up; execute requested follow-up calls for client mailings; assist the Marketing Department with the co-ordination of customized mailings; prepare letters, proposals and other documents using Oliver Wyman formatting styles.
- Calendaring – Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate; proactively spot opportunities to add internal and external meetings; assist with scheduling for complex projects as requested by the Partner and / or project team.
- Travel Arrangement – Coordinate travel and accommodation, book cars, rail tickets, etc.; coordinate with mobility and HC to obtain relevant business visas / work permits; develop understanding of Partner scheduling and travel preferences; coordinate travel efficiently by grouping client meetings where possible.
- Daily administration – Manage documents and project deliverables when requested; notify staffing and Practice EAs of extensions / re-negotiations; manage storage or disposal of confidential client information; act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary.
- Timesheet and Expense Reporting – Prepare monthly timesheets for each assigned Partner; prepare all expense reports and / or delegate to a team assistant when necessary; request Purchase Orders (POs) as needed for relevant project teams.
- Team Support – Provide coverage for EAs who are out of the office to ensure seamless support to Principals / Partners; provide short-term coverage for Principals / Partners who may be in the midst of an EA assignment transition or who are new to the Firm; provide training and support to new EAs; participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team.
Experience Required
At least three years’ experience in a similar role.Experience in financial services, management consultancy and / or a professional services environment is a plus.Technical Skills
Advanced Word, PowerPoint, and Outlook; comfortable Excel skills.Creative problem solving.Knowledge of CRM systems (Microsoft Dynamics), Google Drive and SharePoint is a plus but not necessary.English and Arabic – required.Skills and Attributes
Positive and proactive while still being collaborative; highly organized and detail-oriented, yet operates well within a team and independently.Professional, tactful and able to engage with colleagues at all levels in the firm; problem solver; strong service focus; excellent communicator and negotiator; mature, poised, and able to maintain confidentiality.Ability to think strategically and contribute to development of the departmental model; receptive to constructive feedback; able to manage a heavy workload and meet deadlines in a fast-paced environment; self-starter with initiative; collaborative team player.Positive attitude, sense of collegiality, and ability to juggle several tasks, prioritize, and manage time effectively.Methodical, organized and excellent attention to detail.Flexible attitude – embraces change, is hard-working, cost conscious and results driven.Why join us
At Oliver Wyman, we lead with heart — we love what we do and have fun while we do it. We strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. We are self-starting, motivated, energetic, and entrepreneurial, with a common aspiration to have an impact and shape the environment around us. We value an environment where every member is encouraged and expected to voice their opinion, and we aim to remove artificial barriers to opportunity. We seek balance between work and personal life and support flexible, project-based work. Marsh McLennan is committed to hybrid work and a diverse, inclusive, and flexible work environment.
Oliver Wyman, a Marsh McLennan company, is a management consulting firm that helps clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit oliverwyman.com or follow on LinkedIn and X.
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