Senior Sales Account Manager- IT Sector

Responsibilities

• Identify leads or opportunities for all LoBs across assigned accounts to achieve sales targets, engaging in opportunity assessments with input from relevant LoB Managers.
• Prepare and maintain comprehensive information for reporting purposes, tracking the status of each opportunity or lead.
• Report opportunity assessments for joint projects to the manager, contributing to decision-making processes with the steering committee.
• Develop new client relationships and acquire new accounts in coordination with the Sales Manager.
• Manage communications and resolve issues related to assigned accounts.
• Respond to client inquiries and correspondence promptly.
• Generate sales opportunities across the country within assigned accounts, aligned with sales targets.
• Participate in bidding decisions for country-level opportunities alongside the Sales Manager, Country Manager, or CCO, based on the DOA.
• Follow up with COM and Project Managers to monitor project progress and ensure timely delivery.
• Monitor profit / loss status of country projects and liaise with LoBs for financial performance insights.
• Oversee client proposals, order processing, and cash flow management.
• Negotiate prices with suppliers as needed.
• Prepare and submit monthly progress reports on assigned accounts to the relevant Sales Manager.
• Update CRM with all opportunity and account information.
• Collaborate with the Sales Manager and Presales team to develop market and pricing strategies.
• Schedule follow-up visits to ensure project smoothness and client satisfaction.
• Engage with old clients to generate new opportunities and maintenance contracts.
• Support industry knowledge development through participation in virtual SIGs.
• Coordinate with Presales to stay updated on LoB portfolios and new solutions / products.

Skills

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