Overview
POSITION OBJECTIVE - The position is responsible for increasing business revenues.
- The position is responsible for developing, implementing and maintaining Standard Operating Procedures required as per Retail standards across stores to drive the business and gain customer satisfaction
- Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store
- Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
- Provide leadership and support to all the employees
Key Responsibilities
Sales and profitability : Achieve quantitative measures of performance in the following areas : Units per transaction, Average transaction value, sales per month, sales per square foot, sales turnover, shrinkage control, increase in conversion percentageSet store sales target to maximize the sales and profitabilityGuide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resourcesEffective management of the operational costs, reduction in operational costs by automationAdhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employeesOversee the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all timesRecruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirementsEvaluate the performance of the employees annually and promote open lines of communication through coaching and motivationInterpret and make decision on operations and visual standards based on store and client’s needsEmployee development : Identify store training and development needs in conjunction with the Brand General Manager and training departmentFormulate a succession plan, in conjunction with the Brand General ManagerSet KPI’s and KRA’s for direct reportees and conduct performance appraisal and feedbackInvolve in the selection and recruitment of the operational staff, when requiredEnsure technical and behavioral proficiency of staff through appropriate Learning and Development initiativesCommunication : Conduct regional sales and operations meetings on regular basisProvide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performanceEnsure brand participation in loyalty programme ‘Club Apparel’Weekly meeting with GM and Sr. Management to discuss business plan V / s Achievements and improvement areasStock Management : Monitor store inventory in consultation with Brand General Manager and Brand ManagersPromote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers / Planners thereby maximizing salesMonitor slow-moving and out-dated stock, in consultation with Brand ManagersEnsure stock security measures are effectively managed by Store ManagersStore design and projects Management : Involve in the design and layout process of the new store projectsDesign a "New Store Schedule" prior to commencement of design processProvide guidance to concept Architect during the design and implementation processConduct regular Project update meetings with the Projects teamProvide guidance and support to territory during set-up and merchandising phaseMiscellaneous : Ensure enhanced brand visibility and provide inputs for marketing and brand awarenessHandling legal responsibilities related to store management / store opening / planningAbout Us
“Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy – Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents.
Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com
Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie’s Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc..
The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades.
About the company
Apparel Group
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