ServiceNow ITOM Freelance Consultant - Riyadh / Remote

We're R5 Labs , the innovative tech company behind Edgemony and Product Heroes and ServiceNow official partners . With a passion for creating high-impact solutions, we're on a mission to build and deliver industry-leading services and tools for our clients in the Saudi Arabia region . If you're ready to be part of a collaborative team focused on delivering value through technology, we'd love to meet you!

Role Summary

As a Senior Technical Consultant ITOM at R5 Labs, you'll lead strategic implementation and optimization projects specifically focused on IT Operations Management and Event Management solutions . You'll partner directly with clients, analyze their needs, and deliver customized solutions that enhance operational efficiency and client satisfaction across the Saudi Arabia region.

Requirements

• ServiceNow Expertise :  Minimum of 5 years of direct, hands-on experience implementing and configuring ServiceNow, specifically with demonstrated expertise in ITOM modules.
• Technical Proficiency :  Strong knowledge of ServiceNow platform customization.
• Certifications :  Certified Implementation Specialist (CIS) certifications in ITOM modules highly preferred.
• Project Management Skills :  Proven track record managing and delivering multiple concurrent ServiceNow projects with a focus on targeted modules, meeting deadlines, and effectively prioritizing tasks.
• Communication Skills :  Excellent written and verbal communication capabilities, with a proven ability to articulate technical concepts clearly to both technical and non-technical stakeholders.
• Language :  Fluency in English is mandatory. Arabic is a plus.

Key Details

Benefits

Take part in one of the biggest implementation projects in Saudi Arabia, working with some of the most important clients in the region.