Medical Representative

Overview

Medical Representative (In-Center) in the wellness and aesthetics center plays a vital role in guiding clients through their beauty journey by providing personalized consultations and promoting skin and hair care services and products. This position is focused on in-center interaction with clients, where the advisor builds trust, understands individual concerns, and recommends the most suitable treatments and home care solutions.

To succeed in this role, must have in-depth knowledge of skincare and haircare protocols, a strong understanding of customer needs, and excellent communication skills. She also plays a key role in achieving sales targets by promoting treatment packages and retail products , while ensuring clients are educated on proper care and the benefits of each service.

This role is essential for creating a high-quality, personalized client experience and supporting the center’s growth through exceptional customer engagement and product knowledge.

Responsibilities

• Greet clients warmly and provide personalized consultations based on their skin or hair concerns.
• Recommend appropriate treatments, sessions, and home care products tailored to each client’s needs.
• Clearly explain the benefits, usage, and protocols of beauty services and products offered by the center.
• Maintain in-depth knowledge of all skincare and haircare products and stay updated with new arrivals or formulations.
• Achieve daily and monthly sales targets by promoting packages and retail items effectively.
• Build strong, long-term relationships with clients to encourage loyalty and repeat visits.
• Coordinate with therapists and front-desk teams to ensure a seamless client experience.
• Follow up with clients post-treatment to assess satisfaction and offer further recommendations.
• Maintain a clean, professional, and organized consultation and display area.
• Participate in regular training sessions to stay updated on beauty trends, product knowledge, and consultation techniques.

Preferred Candidate :

Skills

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