Learning And Development Specialist

Systems & LMS Administration

• Oversee data entry, course creation, and evaluation setup in MenaITech Training Module.
• Ensure the accuracy of training records, attendance sheets, and certificates.
• Generate LMS-based reports on participation, evaluation, and budget utilization.
• Support the L&D Manager in liaising with training providers, negotiating proposals, and tracking payments.
• Ensure all training activities align with approved budgets and SLAs.

Learning Quality, ROI & Impact Evaluation

• Collect and consolidate post-training feedback from trainees, trainers, and managers.
• Conduct analysis of learning data from MenaITech to measure participation, effectiveness, and completion rates.
• Apply Kirkpatrick Model and ROI methods to assess impact and value of training programs.
• Develop dashboards and visual reports (Excel / Power BI) showing training performance, cost, and outcomes.
• Present periodic insights and recommendations to the L&D Manager for decision-making and continuous improvement.

Support to Strategic Programs

• Assist in the rollout of HiPo, Leadership, and Technical Certification Programs.
• Act as the focal point between HR, operations, and L&D for program coordination.

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