Collection Specialist

Our client is a leading global consulting firm, helping the world's top businesses, governments and organizations. Seeking to hire a Senior Collection Specialist at their office in Riyadh.

Reports to

Finance Team Lead

Financial Projects Control Manager

Responsibilities

Regular follow up on collection via on site client visits in coordination with the projects handling officer to expedite the payment process and reach the monthly cash target.

Explore with the client any issues that are delaying the payment process and ensure to get them resolved.

Ensure to get and track the payment order from the client to follow up with the Ministry of Finance.

Regularly update the team with the invoices and payment requests status by constantly checking the Etimad portal and updating the needed trackers.

Upload invoices and required documents on client portals and update the relevant teams with the status.

Support on audit requests by ensuring completion of deliverables requested by the auditors (i.e. letters to be sent to selected clients for balance confirmation).

Keep partners in the loop regarding all updates related to their projects receivables.

Forecast the monthly payment expectations after reviewing the Accounts Receivables report shared by the AR supervisor.

Follow up on aged outstanding invoices to resolve any disputes and raise any issues to the relevant handling officer.

Process necessary administrative work / documentation required (Invoice, contracts, legal documents, completion certificate, email, reports...) to get the payment processed.

Deliver the contracts pertaining to each project to the clients in order to get the necessary signatures.

Ensure proper communication with the client :

Understand and respect the Saudi culture

Maintain good professional business relationship

Maintain a high level of patience for further understanding of clients needs and expectations.

Knowledge, skills and abilities

Qualifications

University Degree in Accounting or Finance

2 years of relevant experience

Skills

Strong attention to detail

Ability to multitask and work under pressure

Excellent interpersonal and communication skills

Ability to work well in a team

Demonstrate excellent client service orientation

Strong organizational skills

Ability to prioritize work

Excellent follow through

Good analytical capabilities

Demonstrate capabilities to execute against tasks without specific direction

Proficiency in Microsoft Office (Word, Excel, Power point) - in particular must have a good excel

Ability to adapt to different cultures

Must possess a strong and assertive character especially with the clients

Good judgement and diplomatic approach to resolve conflicts

Excellent interpersonal and communication skills