Servicios al cliente — con detalles personales

Join to apply for the Servicios al cliente — con detalles personales role at Miraval Resorts & Spas

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Join to apply for the Servicios al cliente — con detalles personales role at Miraval Resorts & Spas

Job Overview

The Watersports Instructor at Miraval The Red Sea leads immersive, exhilarating, and mindful water-based experiences that celebrate movement, connection, and freedom. This role guides guests through a variety of non-motorized watersports—from stand-up paddleboarding and kayaking to guided snorkeling and aquatic breathwork—with a focus on presence, safety, and holistic well‑being.

Key Responsibilities

• Lead individual and group sessions in stand-up paddleboarding, kayaking, snorkeling and other non-motorized watersports, tailored to guest skill levels and goals.
• Provide clear, calm, inspiring instruction that empowers guests to feel confident and connected in the water.
• Encourage mindfulness in motion—inviting guests to tune into breath, rhythm, and the natural beauty of the Red Sea.
• Adapt each experience with compassion and creativity to suit physical ability, comfort level, and emotional needs of the guest.
• Offer breathwork, reflection or gentle movement moments during or after watersports to deepen wellness impact.
• Design signature watersports experiences that combine physical movement with emotional grounding and awe-inspiring nature immersion.
• Develop guided explorations such as sunrise paddles, floating meditations, mindfulness kayaking, or marine-focused excursions.
• Integrate holistic wellness themes—breath awareness, sensory connection, and stillness—into sea activities.
• Collaborate with other instructors to create retreats and multi-disciplinary experiences.
• Conduct daily safety checks on all watersports equipment, assess sea conditions, tides and weather, and adjust or cancel activities as needed.
• Maintain current certifications in CPR, First Aid, and open-water rescue.
• Supervise all water-based activities with attentiveness and calm, ensuring guests feel supported and protected.
• Maintain equipment in pristine condition, set up and reset beachfront areas before and after sessions, and support resort operations with flexibility.
• Promote private watersports sessions, exclusive group experiences, wellness adventures, and related programs through engaging conversation and cross‑sell relevant retail gear.
• Suggest additional services, meet personal and departmental revenue and upselling goals through guest‑focused service excellence.
• Create a warm, welcoming atmosphere where every guest feels safe, inspired, and valued.
• Mentor new team members interested in watersports or marine-based wellness and participate in professional development programs.
• Represent Miraval The Red Sea in a professional, passionate, and nature-honoring way at events, wellness weeks, and guest gatherings.
• Support marketing content creation by contributing ideas, sharing stories, and modeling excellence in wellness and hospitality.

Qualifications

Skills & Attributes

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