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Boutique Manager (Riyadh, 01, SA)
RichemontRiyadh, Riyadh Region, Saudi Arabia3 منذ أيام
الوصف الوظيفيSales generated inside the boutique. Sales generated outside the boutique (presentations made in palaces and to VIP clients). Discount management : Control of discount and general expenses in the boutique. Performance analysis, KPI development and SWOT analysis of the boutique. Customer Focus / Service Implementation of customer relationship programs with boutique teams. Improvement of database registration (quantity and quality). Professional Customer Service / After Sales Service execution in boutique. Team Management Leadership Personal development / talent management. Motivation of the team. Monitoring and appraisal of team. Integration and training of new Sales Associates in the field. Support Retail Director in recruitment process of new team members. Operations and Administration Strict adherence to the Richemont Montblanc specific Retail Procedures. Optimising stock management in boutiques (replenishment, rotation, inventory). Proper execution and timely delivery of boutique reports. Proper maintenance in the boutique. Implementation of security concept. Execution of promotion and incentives on boutique level. The Boutique Manager ensures Definition, support and realizations of marketing activities (commercial). Develop a merchandising concept. In coordination with Visibility Manager Adhesion to appropriate display and product guidelines at all times. In coordination with Sales Trainer Monitor self-learning progress of team.
Overview
The Boutique Manager is responsible to develop and maximise the performance of the boutique through achievement of sales, profit and strategic objectives.
Responsibilities
- Sales
Maximise turnover and profitability development of the boutique.
Direct contact with Royals and Collectors.
Set KPI’s targets for team.
Main contact for all requests related to the boutique.
With Retail Director : Definition of objectives for the boutique.
Excellence at POS at any time and control of quality of displays.
Coaching of the boutique teams.
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