Category Merchant Manager, 3P SA Hardlines

DESCRIPTION The Amazon Saudi Arabia Marketplace team is seeking a talented, customer-obsessed Category Merchant Manager (CMM) to help shape the future of our Home and Electronics marketplace. This role offers a unique opportunity to own substantial portions of our rapidly expanding Home and Electronics category P&Ls while driving large-scale, high-visibility strategic projects across multiple teams.

In this position, you’ll take ownership of significant portions of our fast-growing Home and Electronics category P&Ls, driving both top-line growth and bottom-line efficiency. You’ll be the architect of strategic initiatives that redefine how third-party sellers engage with our Home and Electronics marketplace, crafting incentive frameworks that align seller success with customer satisfaction. Your influence will span across the organization, from collaborating with our Quality Assurance team to ensure the highest standards for electronics and home goods, to partnering with our Supply Chain experts to optimize the complex logistics of large home items and delicate electronics.

The ideal candidate for this role brings a wealth of retail experience in Home and Electronics, coupled with a forward-thinking approach to digital commerce. You’ll leverage your deep understanding of both categories to curate an unparalleled selection for our customers in Saudi Arabia. Your analytical prowess will be put to the test as you dive deep into data, unearthing insights that inform category growth strategies and drive decision-making at the highest levels of the organization. Most importantly, you’ll be a collaborative leader, adept at navigating cross-functional partnerships and influencing senior stakeholders across Amazon’s vast ecosystem.

This is more than just a job – it’s an opportunity to shape the future of Home and Electronics retail in the digital age within the Saudi Arabian market. You’ll be at the intersection of technology, consumer behavior, and cultural preferences, developing expertise that spans from supply chain optimization to advanced analytics. If you’re ready to bring your passion for Home and Electronics and your hunger for innovation to one of the world’s most customer-centric companies, we want to hear from you. Join us in Saudi Arabia as we revolutionize the way the Kingdom shops for home goods and electronics.

RESPONSIBILITIES

CATEGORY STRATEGIC PLANNING

Collaborate closely with Home and Electronics Leadership on planning and business strategy

Drive a best-in-class shopping experience for customers in Home and Electronics categories

Maximize unit sales and Gross Merchandise Sales (GMS) growth through timely analysis and action

Optimize assortments across various home goods and electronics product lines

Develop strategies to enhance seasonal offerings and stay ahead of technological trends

BUSINESS DEVELOPMENT

Partner with Marketplace teams to identify and recruit strategic sellers in Home and Electronics

Focus on expanding category group selection offerings

Develop frameworks to onboard and support small to mid-size brands in both categories

Create incentive structures to attract top-tier national and international brands to the platform

CX AND SX IMPROVEMENT

Innovate with our sellers to drive optimal customer experience across the Home and Electronics 3P business

Deploy the Amazon vision for Home and Electronics on the 3P side, ensuring seamless integration with 1P offerings

Ensure customer experience parity between 1P and 3P items in both categories

Collaborate with Quality Assurance teams to maintain highest standards for electronics and home goods

Work with Supply Chain to optimize delivery experience for large home items and delicate electronics

A day in the life

As HL CMM, you’ll drive strategic decision-making through data-driven insights and market analysis. Your day involves monitoring category performance metrics, collaborating with sellers to optimize their offerings, and working with cross-functional teams to enhance the customer shopping experience. Key activities include reviewing daily sales performance, conducting seller business reviews, participating in supply chain optimization meetings, and developing strategies to expand product lines and stay ahead of technological trends. You’ll focus on maintaining high-quality standards for home goods and ensuring that electronics offerings meet the latest industry specifications and consumer demands.

BASIC QUALIFICATIONS

Bachelor’s degree in Business Administration, Science, Technology, Engineering, Mathematics, Finance, or related field.

6+ years of professional experience influencing internal and external stakeholders.

Strong business judgment, written and oral communication skills, and a practical, common sense approach to getting things done.

Strong analytical abilities and problem solving skills.

Proficiency in SQL, Excel and data analysis.

Operates as a team player, likes to have fun at work, and has a positive attitude.

PREFERRED QUALIFICATIONS

MBA or related Master’s preferred

Excellent analytical and data-mining aptitude

Demonstrated ability to manage multiple projects – prioritization, planning and task delegation.

Ability to think and react in a high-energy, fast paced environment.

Demonstrates creative problem solving by adapting frameworks or existing best practices to solve problems in a unique way.

Proven ability to manage large and complicated projects with experience leading cross-functional projects and teams

Strong proficiency in analysis tools including Microsoft Excel, SQL, and statistics software.

P&L responsibility and experience delivering strong financial results

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please contact your Recruiting Partner for assistance.

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