JOB TITLE : Digital Payments Specialist
TERM : 9 months (with potentialextension)
CLIENT LOCATION : Riyadh, Saudi Arabia (On-site / in client offices)
DIVISION : FinTech Program Office
REPORTS TO : Chief FinTech Officer
RELEVANTEXPERIENCE
- 10+ years in fintech, digital payments, or banking project delivery
- Experience with Banking as a Service (BaaS), card programs, or mobile wallet launches preferred
MANDATORYREQUIREMENTS
Native Arabic speaker with fluent EnglishDeep familiarity with Saudi fintech regulations (SAMA, KYC / AML)Immediate availability for full-time Riyadh-based roleStrong strategic and hands-on delivery capabilityPURPOSE OF THE PROJECT
To lead the design, development, and launch of digital wallet a flagship fintech product that will redefineclients digital wallet value proposition. This role ensures operational readiness and commercial success by aligning internal teams and external partners under a unified delivery roadmap. Covering full-cycle delivery, a strategic card-based cash back product developed under a BaaS model. This will transform the digital wallet from a loyalty platform into a fintech-enabled service provider, embedding financial services into its ecosystem.
Scope & Key Activities
Core Responsibilities and Accountabilities
Develop and manage the client project plan, ensuring alignment with strategic goals and delivery timelinesLead cross-functional execution across finance, IT, marketing, marketplace, and support teamsServe as the central point of contact for stakeholders, providing regular updates and managing expectationsIdentify and mitigate project risks, ensuring compliance with all regulatory and operational standardsDeliver a fully operational, scalable, and compliant clients digital wallet platform ready for post-project handoverFinance Operations & Controls - Monitor the finance teams implementation of cashback workflows, wallet liability tracking, reconciliation, and monthly reporting to ensure financial accuracy and audit readiness.Marketplace & Merchant Monetization - Oversee the merchant onboarding process and monetization model rollout, ensuring teams execute segmentation, billing, and subscription strategies effectively.Growth Marketing Execution - Coordinate marketing to ensure timely execution of launch campaigns, brand assets, and influencer activations that align with user acquisition goals.Customer Success & Support Readiness - Ensure the support team develops and tests user and merchant support journeys, SOPs, and escalation flows in preparation for launch.IT Governance & Regulatory Compliance -Supervise the integration of SNBs SDK and ensure IT teams meet SAMA compliance standards and prepare audit documentation.Data Infrastructure & Analytics- Guide the data team in defining schemas, building dashboards, and ensuring data readiness for performance tracking and reporting.Product-Led Growth & Optimization- Track product performance metrics and ensure the product team iterates on features and flows to drive user activation, retention, and merchant impact.KPIs
% of target merchants onboarded and monetizedUser acquisition and activation metrics post-launchOperational readiness (e.g., reconciliation accuracy, support SLAs)Knowledge and Experience
Deep understanding of digital payments, card systems, and embedded financeFamiliarity with Saudi fintech regulations and SAMA compliance frameworksStrong project management skills (Agile, Waterfall, hybrid)Experience with BI tools, data modeling, and KPI trackingBachelors degree in Business, Finance, or Technology (MBA preferred)Mandatory Skills
Strategic planning and tactical executionCross-functional leadership and stakeholder engagementRegulatory and risk management in fintech environmentsTechnical fluency in SDKs, APIs, and data architectureBilingual communication (Arabic & English)Problem-solving and adaptability in fast-paced settings#J-18808-Ljbffr
