عرض العمل هذا غير متوفر في بلدك.
Assisted Onboarding Specialist - Payment
HALARiyadh, Riyadh Region, Saudi Arabia23 منذ أيام
الوصف الوظيفيStrong customer service skills with a solution-oriented mindset Familiarity with compliance processes and standards Experience with CRM tools and operational workflows Highly organized and capable of managing a large volume of customers efficiently Preferred : Experience in the fintech industry, particularly payment acceptance Achieve an 80% customer reach rate Maintain a 60% onboarding conversion rate over qualified Ensure all customer feedback is recorded accurately in the CRM system We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups We offer highly competitive compensation packages, including the potential for shares We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best Seniority level : Entry level Employment type : Full-time Job function : Human Resources
Overview
HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financial Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.
HALA is seeking a proactive and organized Assisted Onboarding Specialist to join our team. This role is pivotal in ensuring a seamless onboarding experience for customers who encounter challenges during the self-onboarding process. The ideal candidate will have a background in customer service, compliance, and operational support, with a preference for candidates with experience in the fintech industry, particularly payment.
Responsibilities
- Assist customers who drop out of self-onboarding, ensuring they complete the process
- Guide customers through document uploads, ensuring compliance with regulatory standards
- Collaborate with the compliance team to verify customer documentation and information
- Oversee terminal ordering and ensure timely delivery to customers
- Maintain a feedback loop with the product and tech teams to address onboarding gaps
- Accurately update customer data and feedback in the CRM system
Requirements
Performance Expectations
What We Offer You
If you think you have what it takes to join a remarkable team #apply_now
Details
#J-18808-Ljbffr
إنشاء تنبيه وظيفي لهذا البحث
Onboarding Specialist • Riyadh, Riyadh Region, Saudi Arabia
وظائف ذات صلة
Bayut is the number one property portal in the Kingdom, connecting millions of users across the country.We are committed to delivering the best online search experience.
As part of Dubizzle Group, B...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
- عَرْضٌ مُرَوَّجٌ له
Hyperpay Payment Gateway Integration Expert
TravellgdsRiyadh, Saudi Arabia TravellGDS, a leading Global Travel Tech Software company, excels in seamless integration of Hyperpay payment gateway solutions.
In the ever-changing world of online business, having a strong and sa...أظهر المزيدآخر تحديث: 20 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
SAP Payment & Cash Management Expert
DXC TechnologyRiyadh, Riyadh Region, Saudi Arabia SAP Payment & Cash Management Expert.The SAP Payment & Cash Management Expert is responsible for designing, implementing, and supporting end-to-end payment processing and liquidity management solut...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
- عَرْضٌ مُرَوَّجٌ له
Associate - Accounts Payable
Bayut.comRiyadh, Riyadh Region, Saudi Arabia Bayut is the number one property portal in the Kingdom, connecting millions of users across the country.We are committed to delivering the best online search experience.
As part of Dubizzle Group, B...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
- عَرْضٌ مُرَوَّجٌ له
- جديد!
Client Care Specialist
MagecsRiyadh, Riyadh Region, Saudi Arabia The Account Manager is the primary point of contact for assigned clients, ensuring seamless execution of communication and marketing strategies from start to finish.
This role requires both strategi...أظهر المزيدآخر تحديث: منذ ساعة واحدة
- عَرْضٌ مُرَوَّجٌ له
Assisted Onboarding Specialist - Expense Management
HalaRiyadh, Saudi Arabia Assisted Onboarding Specialist - Expense Management.HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs.HALA aims at empo...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
- عَرْضٌ مُرَوَّجٌ له
Associate - Accounts Payable
بيوت السعوديةRiyadh, Riyadh Region, Saudi Arabia Bayut is the number one property portal in the Kingdom, connecting millions of users across the country.We are committed to delivering the best online search experience.
As part of Dubizzle Group, B...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
- عَرْضٌ مُرَوَّجٌ له
Assisted Onboarding Specialist - Payment Riyadh, Riyadh, Saudi Arabia
Hala groupRiyadh, Saudi Arabia Assisted Onboarding Specialist - Payment.Who Are We HALA is a leading fintech player in the MENAP region, aiming to redefine financial services and build the future bank of SMEs.HALA empowers SMEs ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Associate - Accounts Payable
Bayut | dubizzleRiyadh, Riyadh Province, SAQuick Apply
- عَرْضٌ مُرَوَّجٌ له
- جديد!
SAP Payment & Cash Management Expert
DXC Consulting & Engineering ServicesRiyadh, Riyadh Region, Saudi Arabia SAP Payment & Cash Management Expert.DXC Consulting & Engineering Services.The SAP Payment & Cash Management Expert is responsible for designing, implementing, and supporting end-to-end payment pro...أظهر المزيدآخر تحديث: منذ ساعة واحدة
- عَرْضٌ مُرَوَّجٌ له
Assisted Onboarding Specialist - Payment
HalaRiyadh, Riyadh Region, Saudi Arabia HALA is a leading fintech player in the MENAP region, aiming to redefine financial services and build the future bank of SMEs.
We empower SMEs to start, run, and grow their businesses by providing c...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
- عَرْضٌ مُرَوَّجٌ له
Associate - Accounts Payable
Dubizzle GroupRiyadh, Riyadh Region, Saudi Arabia Bayut is the number one property portal in the Kingdom, connecting millions of users across the country.We are committed to delivering the best online search experience.
As part of Dubizzle Group, B...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
- عَرْضٌ مُرَوَّجٌ له
Accounts Payable Specialist
Bab Samhan a Luxury Collection Hotel DiriyahAd Dir‘iyah, Saudi Arabia Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with pol...أظهر المزيدآخر تحديث: 12 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Assisted Onboarding Specialist - Expense Management
HALARiyadh, Riyadh Region, Saudi Arabia Assisted Onboarding Specialist - Expense Management.HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs.HALA aims at empo...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
- عَرْضٌ مُرَوَّجٌ له
- جديد!
Onboarding Documents Associate
ClipboardRiyadh, Saudi Arabia Onboarding Documents Associate.Clipboard is a fast-growing Series C marketplace.We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).W...أظهر المزيدآخر تحديث: 13 منذ ساعات
- عَرْضٌ مُرَوَّجٌ له
Digital Payments Specialist
PayTech GroupRiyadh, Saudi Arabia Relevant Experience 10+ years in fintech, digital payments, or banking project delivery Experience with Banking as a Service (BaaS), card programs, or mobile wallet launches preferred MANDATORY REQ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
- عَرْضٌ مُرَوَّجٌ له
Onboarding Specialist
إنتاج | EntajRiyadh, Riyadh Region, Saudi Arabia The Onboarding Specialist will play a crucial role in ensuring a smooth transition for new employees into our organization.
This position involves guiding new hires through the onboarding process an...أظهر المزيدآخر تحديث: 9 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Onboarding Specialist
MercerRiyadh, Saudi Arabia What can you expect? Client Onboarding Operations was established in response to colleague feedback, aiming to improve the onboarding process for new clients and manage the renewal of client engage...أظهر المزيدآخر تحديث: 12 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Assisted Onboarding Specialist - Expense Management Riyadh, Riyadh, Saudi Arabia
HalalahRiyadh, Saudi Arabia Assisted Onboarding Specialist - Expense Management.HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs.HALA aims at empo...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا