Job Description
Job Title : Sales Executive Hypermarket
Department : Sales / Retail Operations
Reports To : Branch Manager / Sales Supervisor
Location : Various Hypermarket Branches
Job Purpose :
To ensure excellent customer service, achieve sales targets, maintain product display standards, and contribute to the overall profitability and reputation of the hypermarket through proactive selling and customer engagement.
Key Responsibilities :
- Greet and assist customers in selecting products based on their needs and preferences.
- Maintain full knowledge of product features, promotions, and pricing.
- Achieve daily, weekly, and monthly sales targets as assigned by the supervisor.
- Ensure shelves are properly stocked, clean, and attractive to customers.
- Handle POS transactions accurately and maintain cash / card sales records.
- Report out-of-stock items, customer complaints, and competitor activities.
- Coordinate with the inventory and receiving team for stock replenishment.
- Build long-term customer relationships and ensure high satisfaction levels.
- Participate in regular sales meetings, training sessions, and promotional events.
- Adhere to company policies, grooming standards, and safety regulations.
Key Skills & Competencies (One-word skills) :
Communication
PersuasionCustomer-ServiceProduct-KnowledgeNegotiationTeamworkAdaptabilityConfidencePunctualityPOS-OperationFlexibilityProblem-SolvingPresentationPatienceTarget-FocusQualifications :
High school diploma or equivalent (Bachelor’s degree preferred).Minimum 1–2 years of retail or hypermarket sales experience.Strong interpersonal and communication skills.Proficiency in English and Arabic is preferred.Work Conditions :
Based on shift rotation (morning / evening).Standing and walking for long periods inside the sales floor.Uniform and ID card to be worn always.Role : Retail Sales
Industry Type : Retail
Department :
Sales & Business Development
Employment Type : Full Time, Permanent
Role Category : Retail & B2C Sales
Education
UG : Any Graduate
Requirements
1. Eligibility & Qualifications
Education : Minimum high school diploma; a bachelor’s degree in Business, Marketing, or Retail Management is preferred.Experience :1–3 years of sales or retail experience.Experience in FMCG, supermarkets, or customer-facing roles is a plus.Age & Language :Typically, 21-30 yearsMust be fluent in English (Arabic is a strong advantage, especially in GCC countries).2. Skills Required
Skill Category
Required Skills
Sales & Product
Product knowledge, upselling & cross-selling, stock rotation, pricing awareness
Customer Service
Greeting customers, solving complaints, assisting in purchases
Communication
Clear verbal communication, persuasive speaking, listening skills
Technical
Basic computer skills, POS handling, barcode scanners, inventory entry
Soft Skills
Teamwork, patience, time management, problem-solving, confidence
Physical Ability
Ability to stand long hours, lift cartons, arrange shelves, and restock items
3. Job Responsibilities
Greet and assist customers in selecting products.Promote offers, discounts, and new arrivals.Achieve daily / weekly / monthly sales targets.Ensure shelves are fully stocked, clean, and well-arranged.Check product expiry dates & follow FIFO system.Keep track of inventory and request replenishments.Handle billing and POS systems when required.Coordinate with supervisors and store managers.Maintain hygiene, grooming, and company dress code.4. Personality & Behavioural Requirements
Polite, energetic, and approachable.Strong sense of responsibility and customer care.Ability to handle pressure during rush hours.Honest and disciplined (important for handling cash & customers).Professional grooming and hygiene at all times.5. Additional Advantage
Knowledge of multiple languages (Arabic / Hindi / Tagalog / Urdu).Experience in hypermarket chainsBenefits
1. Financial Benefits
Monthly Salary (Fixed basic + allowances).Sales Incentives / Commission (based on targets).Annual Bonus / Performance Bonus.Annual Salary Increment (based on performance and company growth).2. Allowances & Compensation
Benefit
Description
Housing Allowance
Either money provided or company accommodation.
Transportation Allowance
Monthly allowance or staff transport provided by company.
Mobile Allowance
For senior / supervisor-level sales staff.
3. Legal & Employment Benefits
Iqama (Residence Permit) & Visa Sponsorship (for expatriates).Medical Insurance for employee (and sometimes family).Paid Annual Leave (21–30 days per year).Air Ticket / Leave Travel Allowance (once every 1 or 2 years).End of Service Benefits / Gratuity (as per labor law).4. Workplace Benefits
Training & Skill Development (customer service, product training, upselling techniques).Career Growth Opportunities (to become Supervisor, Department Incharge, or Store Manager).Safe & Clean Working Environment .5. Non-Financial Benefits
Job Security in large retail chains.Team-based work atmosphere and employee support.Recognition & Employee of the Month Awards .Flexible Shift Options (morning / evening, depending on store policy).6. Additional Benefits (Company Specific)
Loyalty program rewards for long-term employees.Life insurance or accident coverage.Free transportation from staff accommodation to hypermarket.Free or discounted cafeteria meals.