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Backup - L3 IMS Engineer (Banking)
HCLTechRiyadh, Riyadh Region, Saudi Arabia23 منذ أيام
الوصف الوظيفيVeritas NetBackup, Commvault, or Veeam certifications 5+ years in architecture, performance engineering, and major incident leadership. Clear communication with operations, security, audit, and business stakeholders. Evidence-driven troubleshooting; strong documentation and runbook hygiene. Ownership mindset with 24x7 support readiness and on-call rotation participation. Mid-Senior level Contract Information Technology IT Services and IT Consulting
About the Role
Number of Positions : 1
Role Summary
Own L3-level operations for Backup within a highly regulated banking estate, ensuring availability, performance, security, audit readiness, and rapid recovery as per RTO / RPO.
Responsibilities
- Provide L3-level support for Backup in a mission-critical banking environment.
- Ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements.
- Operate under ITIL processes (Incident / Change / Problem / Knowledge).
- Maintain high availability, performance, and security; participate in DR / BCP drills.
- Design / architect, capacity plan, and optimize Backup for large-scale banking workloads.
- Lead major incidents / war rooms; guide L1 / L2; produce post-incident reports for auditors.
- Define standards, golden configurations, and automation (scripts / Infra-as-Code) to reduce toil.
- Roadmap planning, version upgrades, performance baselining, and DR strategy ownership.
Required Tools & Technologies
Experience Requirements
Soft Skills & Banking Behaviors
Seniority level
Employment type
Job function
Industries
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