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Manager – CRM

Manager – CRM

Arthur LawrenceRiyadh, Riyadh Region, Saudi Arabia
30+ days ago
Job description

Overview

Arthur Lawrence is urgently looking for a Manager – CRM for a client in Riyadh, KSA. Kindly review the job requirements below. Your immediate application will enable us to place you successfully.

Must-Have

  • 8+ years of experience with enterprise CRM systems within the banking industry
  • Skilled in CRM (Microsoft Dynamics), Banking processes, Integrations, Power BI, and Excel.
  • Prior experience in managing CRM lifecycle, enhancements, and multi-channel integrations
  • In-depth knowledge of regulatory compliance (SAMA, data privacy), system security, and effective reporting
  • Experience in leading CRM (Microsoft Dynamics) development to boost engagement, managing implementation with vendors, and ensuring user adoption, UAT, and training.

Nice to Have

  • Bachelor’s degree in Computer Science, Information Technology or a related field
  • Professional certifications such as Microsoft Dynamics 365 (CRM), ITIL Foundation, Agile / Scrum Practitioner, Customer Experience / Digital Product Certifications (e.g., CCXP) would be a plus
  • About Us

    Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

    We are a UN Women Empowerment Principal Signatory and are certified by the National Minority Supplier Development Council.

    Acknowledgments from Industry Peers

  • Winner of the Entrepreneur 360 Award (2019).
  • IAOP Award; Ranked in the top 100 internationally.
  • Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest. Growing companies of America.
  • Named one of the top ten fastest-growing businesses in Houston in 2016.
  • Ranked 25th in the HBJ s Fast 100 Private Companies Award in 2017.
  • Our Seven Pillars

    We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients : Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.

    #J-18808-Ljbffr

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    Manager • Riyadh, Riyadh Region, Saudi Arabia

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