We’re Hiring in Jeddah! | Senior IT Support Specialist

Overview

We’re Hiring! Senior IT Support Specialist

Location : Jeddah – First Industrial City

Company : Mattex Group – A global leader in manufacturing and innovation

Mattex Group is seeking a Senior IT Support Specialist to join our growing IT team. This is a senior-level role requiring strong technical expertise, leadership, and a proactive mindset to ensure smooth IT operations and exceptional support across the organization.

Responsibilities

• Provide advanced 1st and 2nd level IT support via phone, email, and in-person
• Troubleshoot complex hardware, software, and network issues
• Install, configure, and maintain servers, networks, and IT infrastructure
• Manage user accounts, permissions, and access controls
• Perform system maintenance, updates, backups, and monitoring
• Mentor and train junior IT staff and end-users
• Collaborate with cross-functional teams to implement IT improvements
• Maintain accurate documentation and IT asset inventory

Requirements & Qualifications

Preferred Skills

How to Apply

Send your CV to :

Subject Line : Senior IT Support Specialist – Jeddah

Why Join Mattex Group?

Be part of a global organization driving innovation in manufacturing. Work with cutting-edge technologies and contribute to impactful IT initiatives.

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