Director of Business Solutions

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, this is the job you are looking for. webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom with over 2 billion in sales. it is part of the Supertech Group, which also includes UXBERT Labs, a leading digital and UX agency in the GCC, and Kafu Games, the largest esports tournament platform in MENA.

Key Responsibilities

• Lead the scoping, planning, and execution of client-specific customization projects
• Collaborate with clients to understand requirements and translate them into actionable solutions
• Partner with product, technology, and operations teams to ensure timely and successful delivery
• Develop frameworks for scalable customization processes while maintaining client flexibility
• Oversee solution implementation, ensuring quality, efficiency, and alignment with business objectives
• Provide consultative support to sales teams during pre‑sales cycles to design tailored proposals
• Track and report on project performance, ROI, and client satisfaction
• Build and maintain strong client relationships to foster repeat business and upsell opportunities

Requirements

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