Learning & Development Manager

We’re refining the job description for clarity.

Responsibilities

• Provide training and mentoring programs to support employee career growth and professional development.
• Maintain a list of trainees and a database of training providers (including training status, number of completed / offered sessions, etc.).
• Collect feedback on trainee satisfaction to enable continuous improvement of the employee training experience.
• Design and deliver learning solutions (e.g., training courses, workshops, conferences, online learning, mentoring, job rotation, or special projects) to enhance employee competencies and support career advancement.
• Collaborate with subject matter experts and external vendors to create relevant and engaging educational materials and resources.
• Oversee the delivery of training programs by internal trainers and external providers.
• Implement evaluation methods to measure the effectiveness of training programs and learning outcomes.
• Gather and analyze feedback from participants and stakeholders to identify areas for improvement.
• Continuously update and refine training programs based on feedback and evolving business needs.
• Develop and implement leadership development programs to prepare high-potential employees for future leadership roles.
• Conduct training needs assessments to identify skill gaps and development requirements within the company.
• Develop an annual learning and development plan that includes a variety of learning methods such as workshops, e-learning, coaching, and mentoring.

Details

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