Salesforce Senior Consultant

At Horizontal Digital, we hold ourselves to one key belief : You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.

We use these values to fuel superior results :

Lock arms

We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.

Show hustle

We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.

Embrace change

From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.

Elevate empathy

We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.

Never settle

We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.

But enough about us. Let’s talk about you .

As a Salesforce Senior Consultant , you are a client-facing business and technology consultant responsible for leading and contributing to Salesforce implementation and optimization engagements. You will work closely with client stakeholders to understand their business processes, elicit and document requirements, and map them to meaningful Salesforce solutions. While not expected to be deeply technical, you will need a solid foundational understanding of Salesforce capabilities to design scalable, best-practice-aligned business solutions.

This position is based in Riyadh, Saudi Arabia. We are open to applicants who are willing to relocate.

You will collaborate with Technical Architects, Developers, and QA teams to ensure end-to-end alignment from business requirements to solution delivery. Your ability to communicate clearly, build trusted relationships, and guide clients through their transformation journey will be key to your success.

What you’ll do :

• Lead discovery and requirements workshops with business and IT stakeholders to understand current processes, pain points, goals and business objectives
• Synthesize business requirements into clear and structured user stories, business process flows, and high-level solution designs
• Lead account engagements and drive strategic solutioning efforts, including roadmap planning, business process definition, and process automation
• Become a trusted advisor to our clients and facilitate ongoing communications and guiding efforts to manage and exceed client expectations
• Act as a bridge between client stakeholders and technical teams to ensure a shared understanding of scope and priorities and to ensure business needs are accurately reflected in the solution
• Advise clients on Salesforce best practices, capabilities, and strategic solution options based on business needs
• Contribute to the creation of functional documentation, process maps, test plans, and training materials as needed
• Participate in pre-sales and estimation activities when required

Who you are :

What you bring :

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.