Client Manager

Overview Client Manager

role at

Marsh Middle East and Africa

based in Riyadh. This role involves managing client relationships within the Employee Benefits domain, serving as the primary point of contact for clients, and delivering strategic advice and tailored solutions to meet their employee health and benefits needs. You will work closely with internal teams to ensure the successful delivery of employee benefits programs and help clients optimize their employee health strategies.

Responsibilities

Act as the main liaison between clients and internal teams, ensuring client needs and expectations are met or exceeded.

Develop and maintain strong, long-term relationships with clients, understanding their business objectives and employee benefits requirements.

Provide strategic insights on employee health and benefits programs, including health insurance, wellness initiatives, and related services.

Manage the end-to-end delivery of employee benefits solutions, from plan design to ongoing administration.

Conduct regular client reviews to assess program performance and identify opportunities for improvement.

Collaborate with internal teams such as placement, actuarial, compliance, and operations to deliver tailored solutions.

What you need to have

Bachelor's degree in Business Administration, Human Resources, Insurance, or a related field.

Proven experience in employee benefits, health insurance, or client management within the insurance or consulting industry.

Strong understanding of employee health and benefits programs, regulatory environment, and market trends.

Excellent communication, negotiation, and interpersonal skills.

What makes you stand out

Ability to analyze data, prepare reports, and present complex information clearly.

Strong project management and organizational skills.

Customer-focused mindset with a proactive approach to problem-solving.

Why join our team

We help you be your best through professional development opportunities, interesting work, and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create innovative solutions and make an impact for colleagues, clients, and communities.

Our scale enables us to provide a range of career opportunities, along with benefits and rewards to support your well-being.

About Marsh McLennan Marsh, a business of Marsh McLennan (NYSE : MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Diversity, Inclusion & Hybrid Working Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Location : Al Olaya, Riyadh, Saudi Arabia

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