Manager, Delivery

Select how often (in days) to receive an alert : Create Alert

Number of Openings : 1

Role Purpose

Enable strategy execution by planning and managing the division projects throughout its lifecycle underpinned by fit to purpose methodology. The job holder is also expected to manage the team, keep track of output and performance and look for innovative solutions to problems that may arise and ensure teams adherence to the project management framework and use the right tools, processes and reporting principles.

Project Management

• Communicate with internal and external stakeholders to gain community support for the Project and to solicit input to improve the Project delivery.
• Coordinate the delivery of services within the Project to increase effectiveness and efficiency.
• Develop and implement long-term goals and objectives to achieve the successful outcome of the Project.
• Develop a Project evaluation framework to assess the strengths of the Project and to identify areas for improvement.
• Ensure continuous alignment between the Project of projects and the customer strategic objectives, as well as departmental and corporate goals.
• Ensure that all financial records for the individual projects making up the Project are up to date.
• Ensure that forms and records to document Project activities are maintained.
• Ensure that Project activities comply with all relevant legislation and professional standards.
• Identify and evaluate the risks associated with Project and project activities and take appropriate action to control the risks.
• Liaise with head of the division, Business Development Manager, Sales Managers, and other internal stakeholders to ensure delivery or unique goals and reducing rework.
• Monitor the Project and project activities on a regular basis and conduct periodical evaluation reports to the division management.
• Plan the delivery of the overall Project of projects and its activities in accordance with the mission and the goals of division.
• Report evaluation findings to General manager and the division Manager and recommend changes to enhance the projects and Projects, as appropriate.
• Report on the Project progress, as well as individual project progress.
• Preparing the scope of work with deep understanding of the deliverables of the project.
• Comfortably field large projects that require scrutiny with timelines, large budgets, and team management.
• Provide all the support to project team members by managing project scheduling, tracking issue management, risk management, change management, and status reporting throughout the project lifecycle.
• Responsible for coordinating timely project meetings, producing meeting notes, and following up on any necessary action items.
• Create and maintain project documents in various capacities.
• Regularly conduct internal and external project reviews to work to improve processes.
• Work closely and consistently with the automation group to implement new integrations to refine automated workflows and improve project management tools.

People Management

Customer Care

Products Divisions Support & Development

Education & Certifications

Required Years of Experience

#J-18808-Ljbffr