Customer Projects Delivery Manager

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X‑ray technology‑or multiple X‑ray technologies‑to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best‑in‑class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Overview of Role

The Customer Projects Delivery Manager supports the Project Manager and Customer Delivery Manager in ensuring smooth project delivery and customer satisfaction.

Responsibilities

• Customer Communication & Coordination : Liaise with end users and manage expectations.
• Project Documentation & Planning : Maintain project plans (Gantt charts), consolidate project documentation, and ensure accurate shipping documentation.
• Site & Installation Management : Approve site drawings and civil works, manage installation teams and subcontractors, and oversee installation and ensure final acceptance.
• Integration & Handover : Document integration processes with third‑party software and support service team post‑handover.

Core Values

Qualifications

Essential

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