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Key Account Manager

Key Account Manager

Philips InternationalJeddah, Saudi Arabia
30+ days ago
Job description
  • Leads the development and execution of strategic account plans for high-value clients, ensuring alignment with overall business objectives and driving long-term growth for the company.
  • Fosters and manages deep, collaborative relationships with senior stakeholders within key accounts, positioning the company as a trusted partner and advisor in their business strategies.
  • Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance, and may manage and develop employees to achieve organizational goals and ensuring compliance with industry regulations, all while fostering a culture of impact with care.
  • Applies specialized knowledge in breadth and / or depth to a variety of issues and projects within the team, ensuring effective solutions and innovative approaches to complex challenges.
  • Participates in the implementation of complex sales and marketing initiatives for key accounts, ensuring seamless coordination and delivery of services, solutions, and support.
  • Analyzes market trends and comprehensive customer data to identify new business opportunities, creating innovative strategies to capture and grow market share within assigned accounts.
  • Monitors key performance indicators and financial metrics for key accounts, providing regular updates and insights to senior management to inform and guide strategic decisions, ensuring regular updates to sales data in the Customer Relationship Management System in line with Company policies and KPI's.
  • Develops and negotiates comprehensive contracts and agreements with key accounts, ensuring mutually beneficial terms that support and enhance both client and company objectives.
  • Collaborates with cross-functional teams to address and resolve complex customer issues, ensuring high levels of customer satisfaction and retention through effective problem-solving.
  • Leads the creation and execution of customized sales presentations and proposals, effectively communicating the value proposition and competitive advantages of the company's offerings.
  • Serves as the primary escalation point for key accounts, addressing and managing the resolution of any critical issues promptly while maintaining strong client relationships and trust through proactive communication.
  • Acts as a mentor and coach to junior-level account managers, sharing expertise, providing strategic guidance, and fostering a culture of high performance and continuous learning within the team.
  • Ensures full compliance with Philips' business processes, quality standards, and regulatory requirements, maintaining the highest levels of business integrity and conduct, which safeguards the company's reputation.
  • You're the right fit if : Bachelor's / Master's Degree in Business Administration, Marketing, Sales or equivalent. Minimum 5+ years of experience with Bachelor's in areas such as Account Management, Client Relationship Management, Partner Sales Operations, Sales Operations, Business Development or equivalent. Preferred Industry - FMCG / Beauty & Personal Care / Consumer Electronics & Appliances.

    How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. . About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

    • Learn more about our business .
    • Discover our rich and exciting history .
    • Learn more about our purpose . If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here . About Us
    • At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring / Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

      It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy / childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability / Vets and maintains a drug-free workplace.

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