Key Account Manager | Al-Futtaim Automotive | FAMCO

Key Account Manager | Al-Futtaim Automotive | FAMCO

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions – automotive, financial services, real estate, retail and healthcare – it employs more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa. Al‑Futtaim Group partners with over 200 of the world’s most admired and innovative brands, and its entrepreneurship and relentless customer focus enable the organization to continue to grow and expand by responding to the changing needs of customers within the societies in which it operates.

By upholding values of respect, excellence, collaboration and integrity, Al‑Futtaim Group continues to enrich the lives and aspirations of its customers each and every day.

Overview of the Role

This role sits within the Heavy Equipment Sales team under FAMCO. The Key Account Manager will engage with customers to promote, present, and sell heavy equipment solutions that meet client requirements and align with business objectives. The role focuses on developing customer relationships, identifying opportunities, and coordinating with Product and Regional Sales Managers to deliver tailored equipment packages and aftersales solutions that drive profitability and customer satisfaction.

What You Will Do

• Achieve monthly and quarterly sales targets for Heavy Equipment units and related solutions.
• Collaborate closely with the Regional Sales Manager and Product Manager to set, monitor, and deliver sales objectives by product line and territory.
• Prepare accurate weekly sales forecasts, pipeline reports, and margin analysis for management review.
• Track and analyze sales performance, taking proactive corrective measures to ensure target achievement.
• Manage customer accounts effectively through SAP and CRM tools, ensuring data accuracy and timely reporting.
• Maintain a robust sales funnel and ensure forecast accuracy with month‑end variances within acceptable limits.
• Conduct market research to identify business opportunities, trends, and competitor activity to support strategic planning.
• Ensure all customer interactions, proposals, and agreements comply with company policies and ethical standards.

Required Skills to Be Successful

About the Team

You will be part of the Heavy Equipment Sales Team, reporting to the Sales Manager. The team operates in a fast‑paced, target‑driven environment focused on delivering excellence, customer satisfaction, and sustainable business growth. Collaboration, teamwork, and a strong customer‑first mindset define the culture within the department.

What Equips You for the Role

About Al‑Futtaim Automotive

A major division of the UAE‑based Al‑Futtaim Group of companies, Al‑Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales. We serve as the regional representative of iconic automotive brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. With a customer‑centric approach, we constantly push the boundaries on innovation, quality standards and value‑added service for our extensive customer base – from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom‑made mobility solutions by delivering world‑class omni‑channel experiences. We offer one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles and high‑performance motorbikes, to commercial vehicles and industrial & construction equipment. Our 9,000‑member strong team provides inspiring possibilities for growth across all career paths. This is Al‑Futtaim Automotive – we empower talent to move forward.

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