About this Position At Henkel, the Key Account Manager (KAM) plays a strategic role in driving business success by building and maintaining long-term relationships with key customers. You will be responsible for managing high-impact accounts, developing joint business plans, and driving sustainable growth through tailored sales strategies, cross-functional collaboration, and a strong understanding of the customer’s business needs. What you´ll do
Serve as the main point of contact for key accounts, ensuring long-term partnership and satisfaction. Develop and implement annual business plans aligned with Henkel’s sales and marketing strategy. Drive revenue growth, market share, and profitability within assigned accounts. Manage sales forecasts, budgeting, and reporting to ensure accurate and strategic planning. Work closely with Marketing, Supply Chain, Finance, and Customer Service to deliver customer-centric solutions. Lead contract negotiations, pricing strategies, and promotional agreements. Monitor competitor activity and market trends to identify opportunities and threats. Analyze customer POS data, category performance, and KPIs to optimize account performance. Coordinate customer-specific trade marketing initiatives to boost in-store visibility and conversion. Collaborate with customers on sustainable solutions aligned with Henkel’s sustainability agenda. Provide proactive solutions during supply disruptions, quality issues, or customer concerns. Leverage digital tools and platforms to enhance engagement, visibility, and efficiency. Build strong relationships across customer hierarchies and develop networking opportunities.
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Key Account Manager • Dammam, Saudi Arabia