General Manager

Overview

The General Manager (GM) will oversee the end-to-end business operations of Leader Business unit with a focus on driving growth in systems and solutions, strategic consulting, BPO services, and large-scale project operations. The GM will be responsible for operational excellence, strategic planning, P&L management, and business development in the Saudi market. This role requires a visionary leader with deep knowledge of the local market, a strong commercial mindset, and proven experience leading diverse teams. Responsibilities

Strategic Leadership

Develop and execute business strategies aligned with company vision and growth objectives. Identify market opportunities and drive expansion in Saudi Arabia. Provide insights and recommendations to the CEO and board to shape long-term business plans.

Oversee day-to-day operations across all business units (systems & solutions, consulting, BPO, project delivery). Ensure delivery excellence, operational efficiency, and adherence to SLAs. Manage budgets, financial planning, and full P&L responsibility. Business Development & Partnerships

Build and maintain strategic relationships with government entities, large enterprises, and key industry stakeholders in Saudi Arabia. Drive high-value bids, proposals, and contract negotiations.

Lead, motivate, and develop cross-functional teams to achieve organizational objectives. Foster a high-performance culture and attract top Saudi talent. Implement effective performance management and succession planning. Governance & Compliance

Ensure compliance with Saudi regulations, policies, and international quality standards. Monitor risk, quality assurance, and operational audits.

Qualifications & Experience

Bachelor’s degree in business administration, Engineering, or related field (MBA preferred). Minimum 15 years of progressive leadership experience, including at least 7 years in a senior executive role in Saudi Arabia. Proven experience in IT systems & solutions, strategy consulting, BPO, or large-scale project operations. Strong commercial acumen with experience in P&L management. Excellent understanding of Saudi market dynamics, government procurement, and regulatory environment. Exceptional leadership, communication, and stakeholder management skills. Fluent in English; Arabic is highly preferred.

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