Senior Delivery Manager - Financial Services

Overview

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance / high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else. When you join us, you will have : Benefits

Continuous learning : Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters : From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community : With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. World-class benefits : On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

Responsibilities

You will take full ownership of one large-scale project or 3-4 medium projects concurrently, structuring the scope and managing the project plan, resources and budget. In this role you will actively manage client relationships to ensure high client satisfaction, lead the project team on the ground, monitoring and evaluating team performance, and actively developing team members by providing regular feedback and coaching. You will lead and manage technology consulting engagements for financial services clients including solution design & implementation ensuring the delivery of the strategy. You will lead cross-functional teams of consultants, architects, and analysts, fostering collaboration and ensuring the delivery of innovative and effective technology solutions. You will demonstrate problem-solving and drive a structured approach to identifying and solving complex technology problems, leveraging industry best practices and methodologies. You will strive to build client capabilities through continuous, on-the-job coaching to ensure sustained impact beyond the end of the project. You will act as a subject matter expert in your chosen service line, combining broad experience with strong problem-solving abilities to derive business insights and solid recommendations for clients. You will strengthen the firm’s knowledge base by codifying learnings from projects and coaching less tenured colleagues. You will contribute to the growth of the practice externally by preparing business proposals for potential clients and internally by supporting organizational activities such as recruiting, performance evaluations, and training. Qualifications

Undergraduate or master’s degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record 8+ years' experience of project delivery in consulting for financial industries; international experience is a plus Demonstrated experience in financial services in at least one of the following areas : banking, insurance, wealth and asset management, public finance Strong understanding of both business and technical aspects of technology / digital transformations within financial services, enabling the creation of value-driven technology strategies Must have extensive experience in transforming and implementing strategic initiatives within financial services organizations, including experience with process re-engineering, technology adoption, and cultural change management Demonstrated experience in one or more of the following key service offerings is a plus : organizational development (including org. design / set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement Ability to successfully manage and deliver small – medium sized projects and / or manage small units with budget responsibility Superior problem solving and relationship building skills, including a demonstrated high level of client service commitment Ability to work collaboratively in a team environment and with people across all levels of an organization Proven ability to lead, coach, and develop teams Ability to communicate complex ideas effectively in English and Arabic Willingness to travel

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