We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey to advancing the technological world through innovation and creativity.
About the Role
Number of Positions : 2
Role Summary : Own L3-level operations for MF Storage (DASD + Tape) within a highly regulated banking estate, ensuring availability, performance, security, audit readiness, and rapid recovery as per RTO / RPO.
Responsibilities
Provide L3-level support for MF Storage (DASD + Tape) in a mission-critical banking environment.
Ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements.
Operate under ITIL processes (Incident / Change / Problem / Knowledge).
Maintain high availability, performance, and security; participate in DR / BCP drills.
Design / architect, capacity plan, and optimize MF Storage (DASD + Tape) for large-scale banking workloads.
Lead major incidents / war rooms; guide L1 / L2; produce post-incident reports for auditors.
Define standards, golden configurations, and automation (scripts / Infra-as-Code) to reduce toil.
Roadmap planning, version upgrades, performance baselining, and DR strategy ownership.
Required Tools & Technologies
IBM z / OS, DFSMS, DFSMShsm, ICKDSF, OAM for tape
Mainframe storage monitors / reporters; tape library robotics
JES2 / 3 job management; SMF / RMF performance reports
Change control with JCL / REXX utilities
IBM z / OS & Storage certifications
ITIL Foundation
Experience Requirements
5+ years in architecture, performance engineering, and major incident leadership.
Soft Skills & Banking Behaviors
Clear communication with operations, security, audit, and business stakeholders.
Evidence-driven troubleshooting; strong documentation and runbook hygiene.
Ownership mindset with 24x7 support readiness and on-call rotation participation.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr
Mf Storage Dasd Tape • Riyadh, Saudi Arabia