L2 IAM & PKI Engineer

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L2 IAM & PKI Engineer

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DXC Technology Job Description Responsibilities

Operational Support & Monitoring : Monitor and maintain the performance of IAM and PKI systems to ensure high availability and security. Respond promptly to alerts and perform initial troubleshooting of incidents. Routine Configuration & Maintenance : Implement configuration changes, system updates, and routine maintenance tasks for Privileged Access Management, IGA, Remote Access, and PKI solutions. Maintain accurate documentation of system configurations, processes, and incident logs. Diagnose and resolve common technical issues; document findings and escalate complex incidents to the L3 team with clear, detailed reports. Assist in the preparation of incident and post-incident reports to support continuous improvement efforts. Work closely with IT, security, and other support teams to ensure operational stability. Provide status updates and collaborate on process improvements that enhance overall system reliability. Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. 3–5 years of experience in operational support for IAM or PKI systems. Working knowledge of Privileged Access Management, IGA, Remote Access Solutions, and PKI management. Solid troubleshooting and analytical skills, with the ability to work effectively under pressure. Excellent verbal and written communication skills. Desired Skills & Certifications

Industry certifications such as CompTIA Security+, CCNA Security, or vendor-specific credentials. Familiarity with ITIL processes and incident management best practices. Strong documentation skills and attention to detail. A proactive approach to learning and adapting to new security technologies and practices. Working Conditions

Full-time role with standard operational hours and potential on-call responsibilities during critical incidents. Collaborative team environment with regular interaction with L3 engineers and other IT / security teams. Opportunities for career development and further specialization in IAM and PKI technologies. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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