QA Developer Manager

Overview

UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi's #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.

Responsibilities

• Manage, mentor, and grow a team of QA engineers (manual + automation)
• Allocate QA resources across multiple active projects
• Maintain remote team discipline, clear communication, and daily visibility on progress
• Align QA work with KSA client expectations and regulatory requirements
• Build and maintain automation frameworks (e.g., Cypress, Playwright, Appium, Detox, Postman / Newman)
• Create and maintain test suites for functional, regression, smoke, performance, and security testing
• Drive automation coverage for web, mobile, and API layers
• Establish QA best practices, including shift-left testing and continuous integration testing
• Implement ITIL-aligned incident and problem management processes
• Own the defect triage process and facilitate daily bug prioritisation with PMs and devs
• Ensure test environments, staging builds, and release candidates are stable before go-live
• Lead RCA for high-severity bugs and production issues
• Identify gaps in requirements, process, or tooling - and implement solutions to prevent recurrence
• Maintain QA dashboards and quality metrics
• Work with product owners, developers, and designers to clarify requirements
• Participate in sprint planning, stand-ups, and retrospectives
• Ensure cross-functional teams understand the definition of "done" and quality gates

Qualifications / Requirements

Employment details

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