Technical Support Engineer

Responsibilities

Support the sales team in KSA with technical information and assistance. Prepare technical proposals, quotations, and tender documents. This includes reviewing project documentation, including specifications, drawings, and reports. Analyze customer requirements and provide appropriate product recommendations. Maintain and update product information and technical data. Assist in developing marketing materials and technical presentations. Manage and oversee projects from inception to completion. Coordinate with the sales team in KSA and clients to understand project requirements. Develop project plans, schedules, and budgets. Ensure compliance with safety standards and regulations. Create detailed designs and layouts to support the sales team and consultants in KSA. Utilize design software (e.g., DIALux, Relux) to develop efficient and effective solutions. Ensure compliance with industry standards and customer specifications. Provide technical support and advice during the project design phase. Qualifications

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field. Minimum of 5 years of experience in sales support or a similar role. Strong knowledge of products and solutions. Excellent organizational and multitasking skills. Excellent technical writing and documentation skills. Strong communication and customer service abilities. Fluent in English; knowledge of Arabic is a plus.

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