Sales Account Manager - Genovation AI

Account Manager, Marketplace - Consumables Serves as the primary relationship owner for accounts with responsibility for retention and growth. Ensure clients derive maximum value from our services. Work closely with clients to identify needs and consult on best practices for solutions. Prepare and deliver effective client presentations, including stakeholders at all levels of the organization up to C-Suite. Deliver weekly, monthly, and quarterly status and results presentations and reports to management. Identify new opportunities from within existing accounts to aid in increasing revenue, as well as identifying new leads that may lead to profitable projects. Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems.

Responsibilities

Generate revenues and achieve assigned quotas & KPI’s.

Plan and manage company client accounts & projects.

Develop and maintain successful relationships with potential clients.

Identify and locate new clients through networking and other methods.

Implement strategies for sales in assigned accounts or industry.

Match products to client needs using product knowledge.

Provide information, quotes, credit terms, and bid specifications to clients.

Negotiate prices, terms of sales, and service agreements; prepare contracts.

Provide regular updates, respond to inquiries, and address client concerns in a timely manner.

Maintain updated knowledge of company solutions.

Prepare and report results, status of accounts, and leads to management using CRM tools.

Upsell and cross sell as per the company strategic solutions and services.

Establish and enforce organization standards, analyze market conditions, and compete data to maintain quality service.

Attend and generate leads from social events and market connections with an action plan.

Manage existing business partners and clients for satisfaction.

Understand client’s industry, products, strategy and goals to support them.

Manage multiple accounts; develop positive working relationships with all customer touch points.

Ensure client satisfaction and retention.

Performance Indicators

Client engagement & satisfaction

Sales target achievement

Pipeline value

Sales growth rate

Average profit margin

Sales opportunities

Leads to sale %

Average sales cycle length

Monthly leads & opportunities creation

Quote-to-close ratio

Qualifications Educational Qualification

Bachelor’s degree in Computer Science or equivalent.

Master’s Degree in Business Administration (MBA) or equivalent preferred.

Years and Nature of Experience

5+ years in B2B SaaS Account Management / Enterprise Sales with quota ownership and solid experience in CRM.

At least 2-3 years’ experience in local KSA market.

Experience selling IT Software as a Service (SaaS) Solutions & Services and able to present system demos.

2+ years in Fleet Management & Vehicle Tracking / Telematics (GPS / AVL) Software solution highly preferred.

Job Specific Skills

Business Communication Competency

Communication Skills

Decision Making Skills

Networking & Building Bonds

Planning & Organizing Skills

Process Excellence

Teamwork

Negotiation Skills

Time Management

Presentation & Demonstration Skills

Collaboration at all levels internally & externally

Organization Skills

Dynamic personality

Strong persuasive abilities

Computer Literacy

Sales & Technical Competency

Solid technical background, especially in IT solutions and professional services.

Excellent analytical skills.

Communicates clearly and effectively.

Strong interpersonal and customer service skills.

Demonstrates ability to think creatively.

Works well with others.

Prospecting skills.

Meeting sales goals.

Up-to-date technical and sales knowledge.

Exhibits awareness of best sales practices and methods.

Possesses strong persuasive abilities.

Presentation skills.

Sales planning.

Using CRM tool.

Seniorities & Details

Seniority level

– Mid-Senior level

Employment type

– Full-time

Job function

– Sales and Business Development

Industries

– Technology, Information and Internet

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