Account Manager

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Location : Riyadh, Saudi Arabia (with regional coverage across GCC countries)

Company Introduction

JD Industrials, a subsidiary of JD Group, is a leading industrial supply chain technology and service provider with a market value of approximately US$5 billion . We integrate "Supply Chain + Technology + Services" to build a global B2B procurement platform for industrial products.

Serving over 7,000 key corporate clients and more than 8 million SMEs , we collaborate with 30,000+ suppliers to offer 40 million+ SKUs . Our operations span Southeast Asia, Europe, the Middle East, and South America.

Driven by our mission – "To empower the industrial world with the utmost efficiency" – we leverage digital product pools, smart fulfillment systems, and end-to-end services to help industrial clients achieve compliance, cost optimization, and supply chain excellence.

Job Responsibilities

• Key Account Management
• Build and maintain long-term relationships with key clients, gaining deep insight into their business needs and strategic direction.
• Conduct regular visits and communication to capture changing requirements and provide professional advice.
• Tailored Solution Development
• Design customized product and service solutions based on clients' MRO needs, ensuring operational and procurement objectives are met.
• Collaborate with internal teams to deliver end-to-end services, from demand analysis and product recommendation to after-sales support.
• Develop and execute key account sales strategies and business growth plans to achieve sales targets.
• Identify new business opportunities through market analysis and customer insights to expand the company’s MRO market share.
• Train and coach key account team members to enhance their business capabilities and service professionalism.
• Establish efficient customer service processes and optimize team collaboration for high-quality service delivery.
• Market Research & Competitor Analysis
• Monitor industry trends and competitor activities, adjusting account strategies to strengthen the company’s competitive edge.
• Participate in formulating and optimizing key account policies, providing actionable recommendations.

Qualifications

We Offer

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Sales and Customer Service

Industries

Industrial Machinery Manufacturing, Internet Marketplace Platforms, and IT Services and IT Consulting

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